Leading SOC integration with Alaska Airlines, serving as project lead for RC4 manual development, writing, organizing, and aligning legacy carrier procedures.
Functioning as SME for crew scheduling, collaborating with leadership, Tech Pubs, and consultants to ensure regulatory accuracy and consistency.
Consistently ahead of schedule and exceeding progress milestones on documentation deliverables.
Known for driving results under pressure, beating aggressive deadlines while managing cross-functional input and tight turnaround cycles.
Crew Services Supervisor
Allegiant Air
01.2024 - 04.2025
Primary point of contact during IROPS, coordinating with Flight Ops, Inflight, and Dispatch to resolve urgent crew issues.
Partnered with labor groups to address grievances and cut repeat violations, strengthening union relations.
Acted as SME to troubleshoot critical scheduling challenges and streamline communication across teams.
Launched a peer mentorship program to boost confidence and reduce attrition.
Collaborated with Inflight/Flight Ops leaders and unions to align support, approvals, and logistics for flight crew readiness.
Crew Scheduling Supervisor
Frontier Airlines
12.2022 - 01.2024
Supported integration of new scheduling software, leading training and troubleshooting to minimize disruption and maximize frontline effectiveness.
Managed shift bids and PTO to match staffing with demand.
Handled performance coaching, documentation, and attendance issues for Crew Schedulers.
Ran payroll every two weeks for 40 employees.
Crew Scheduler Cross Utilized Role
Frontier Airlines
07.2022 - 12.2022
Monitored all crew legalities and made adjustments as necessary
Assigned uncovered flying in adherence to federal regulations, contract rules, crew qualifications, and company policies.
Verified schedule integrity by processing flight crew member requests, leave of absence coding, and required training events.
Demonstrated proficiency in conveying Collective Bargaining Agreement (CBA) compliance standards and FARs to crew members, fostering an collaborative and informed working environment.
Drone Program Implementation Specialist
Verizon Wireless- Aviation Services Department
12.2020 - 12.2021
Review departmental policies to ensure they aligned with FARs
Established and maintained relationships with vendors and other stakeholders
Review and implement procedure for company resource request and deployment
Assisted with staff training to enforce quality, safety and sanitation guidelines.
Safety Coordinator
United Airlines
06.2019 - 01.2020
Audited drivers to ensure they are following all safety procedures while on the ramp Responded to all safety incidences to investigate (freeze the scene, collect whiteness statements, and record all evidence)
Developed Safety Continuous Improvement Plans quarterly
Audited facilities to ensure the Silver Safety code is continually met Certify drivers on proper aircraft door procedures
Zone Control Intern
United Airlines
06.2018 - 06.2019
Assisted in managing various aspects of flight operations including ensuring the operational stability of day-to-day activities by monitoring aircraft, flight crews, gate explore, and various radio channels
.Audited quick turns and develop a reporting system to better analyze ground time data
Conducted observation of the productivity level of various ramp service employees, customer service agents, as well as contracted vendor employees during quick turn flights to ensure all parties were being as efficient as possible.
Customer Service Intern
United Airlines
12.2016 - 06.2017
Education
CEC Early College of Denver
Bachelor of Science - Aerospace Management, Business Management
Metropolitan State University of Denver
Skills
Project Management & Coordination
Union & Labor Relations Interface
Technical Writing
Regulatory Manual Development
Escalation resolution skills
FAR Part 91, 117, 121 and 135 Knowledge
IROPs Management
Crew Scheduling Operations SME
Sabre, CAE, Merlot Product Proficiency
Timeline
Manager of Crew Scheduling Operations
Hawaiian Airlines
04.2025 - Current
Crew Services Supervisor
Allegiant Air
01.2024 - 04.2025
Crew Scheduling Supervisor
Frontier Airlines
12.2022 - 01.2024
Crew Scheduler Cross Utilized Role
Frontier Airlines
07.2022 - 12.2022
Drone Program Implementation Specialist
Verizon Wireless- Aviation Services Department
12.2020 - 12.2021
Safety Coordinator
United Airlines
06.2019 - 01.2020
Zone Control Intern
United Airlines
06.2018 - 06.2019
Customer Service Intern
United Airlines
12.2016 - 06.2017
CEC Early College of Denver
Bachelor of Science - Aerospace Management, Business Management