Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Awards
Affiliations
Accomplishments
References
Timeline
Generic

Keyiara Smith

Farmers Branch,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server//Barista/Corporate Trainer

Snooze an AM Eatery
Addison, TX
07.2021 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Customer service in a high pace and high-volume restaurant.
  • Navigating prompt solutions to unexpected obstacles.
  • Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
  • Maximized service levels through hands-on leadership.
  • Optimized profits by controlling food,beverage and labor costs.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Providing consistent service that brings guest back by being knowledgeable and intentional to ensure their desires are met.
  • In my corporate trainer role, I create a secure dynamic for others to retain and implement information I provide them.
  • I observe and cater to all personalities, learning styles and strengths/opportunities with empathy, patience and conciseness to build a confident team to take on their new roles.
  • Skills: Leadership, Multi-task & Handle High-volume Workloads · Customer Service · Sales and Marketing · Upselling

Executive Assistant

Center Stage Dance Studio
Odessa, TX
07.2019 - 06.2020
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Building relationships with parents to contribute to the community atmosphere.
  • I assisted customers with payment arrangements, questions and signing up for program.
  • Being mindful of delinquent accounts, ensuring they are handled and updated any and all past due accounts.
  • Skills: Microsoft Office · Recruitment Advertising · Accounting

Server/Bartender/Trainer

Texas Roadhouse
Odessa, TX
02.2016 - 04.2019
  • Giving out great customer service performance and food handling, mixing drinks, problem solving, attentive, and exceeding expectations
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided mentorship opportunities for junior staff members by helping them develop their skillset further through constructive criticism or advice.
  • Organized team building activities designed to foster camaraderie among bartenders and promote a positive work culture.

Education

Highschool -

Permian High School
Odessa, TX
06-2015

Skills

  • Customer service
  • Leadership
  • Microsoft Office (Excel, Powerpoint, Word)
  • Adaptability
  • Emotional intelligence
  • High pressure training role
  • Retail (8 years)
  • Sales Support (8 years)
  • Personal Assistant Experience
  • Office Management (1 year)
  • Marketing
  • Delegating tasks
  • Event Planning

Certification

  • Food Handler
  • TABC
  • Story Teller

Personal Information

Relocation: Anywhere

Awards

Employee of the Month

Affiliations

  • Reading a variety of books
  • Enjoying nature
  • Building a podcast platform

Accomplishments

  • Moment Maker Award

References

References available upon request.

Timeline

Server//Barista/Corporate Trainer

Snooze an AM Eatery
07.2021 - Current

Executive Assistant

Center Stage Dance Studio
07.2019 - 06.2020

Server/Bartender/Trainer

Texas Roadhouse
02.2016 - 04.2019

Highschool -

Permian High School

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Keyiara Smith