K'Sten Charlot

• Facilitate resolution of collection issues, such as discrepancies, reconcile disputes, short payments, and answer customer inquiries about statements or invoices.

• Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
• Conducted thorough market research to stay informed of current trends and competitor offerings.

*Content with being organized & meeting company occupancy goals

• They verify and evaluate loan documentation such as debt-to-income ratios, credit reports, credit history, income sources, and property documents to prepare and submit detailed loan applications and loan file packages
• Most mortgage processors work at a lending institution office
• Worked Remotely from Home.

• Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns
• Remotely work from home.

• I was tasked to help elderly people with their Medicaid.