Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kudzai "Zai" Nyamapfumba

Katy,TX

Summary

Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Efficiently maintains transaction records, handles monies, and updates accounts. Active listener with a talent for guiding customers to appropriate products. Committed and hardworking customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Diligent and responsible Cashier with an excellent history of running smooth, accurate registers, keeping merchandise stocked, and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty. Focused on a solid understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Punctual and honest with a solid background in work environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service and reduce waste.

Overview

2
2
years of professional experience

Work History

Cashier

Shipley Do-Nuts
Katy, United States
05.2020 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
  • Provided friendly service and assistance to clients to promote customer loyalty, satisfaction, and sales

Car Hopper

Sonic
Katy, TX
05.2019 - 08.2019
  • Answered guest questions and promoted special products.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Balanced orders on trays weighing over 50 lbs and delivered them to cars.

Education

Associate of Arts - Finance

The University of Texas At Dallas
Richardson, TX
05.2025

Skills

  • Cooperative Attitude
  • Customer Transactions
  • Customer Relations
  • Cash Register Operation
  • Price Identification
  • Inventory Stocking
  • Work Task Prioritization
  • Credits and Refunds
  • Cashier Abilities
  • Answering Customer Questions
  • Active Listening
  • Stocking and Replenishing
  • POS Systems

Timeline

Cashier

Shipley Do-Nuts
05.2020 - Current

Car Hopper

Sonic
05.2019 - 08.2019

Associate of Arts - Finance

The University of Texas At Dallas
Kudzai "Zai" Nyamapfumba