Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ku'ena Cabrinha

Mililani

Summary

Dynamic problem-solver and effective communicator with a strong background in customer satisfaction and conflict resolution, developed through experiences at Funtastic Kidzone, Mililani Town Association, Walmart, and Lahaina Shave Ice. Proven track record of enhancing patron support while maintaining safety standards, underscored by meticulous attention to detail and proactive issue resolution that significantly boosted visitor satisfaction. Committed to fostering a clean and safe workspace, demonstrating exceptional organizational skills and the ability to thrive in fast-paced environments. Eager to transition into a new field, leveraging teamwork and customer service expertise to contribute meaningfully while pursuing professional growth.

Overview

1
1
year of professional experience

Work History

Shave Ice Shaper

Lahaina Shave Ice
06.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cart Pusher

Walmart
02.2025 - 06.2025
  • Directed customers to appropriate areas in store to assist with locating products.
  • Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
  • Removed litter from parking lot, planters and cart storage areas.
  • Assisted customers in loading groceries into cars.

Front Desk

Funtastic Kidzone
09.2024 - 03.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Lifeguard

Mililani Town Association
07.2024 - 08.2024
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Education

High School Diploma -

Mililani High School
05-2024

Skills

  • Patron support
  • Customer service and satisfaction
  • Providing customer service
  • Organization
  • Problem-solving
  • Conflict resolution
  • Analytical and critical thinking
  • Friendly, positive attitude
  • Excellent communication
  • Flexible and adaptable
  • Attention to detail
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Multitasking
  • Calm under pressure

Accomplishments

I've done hula for 6 years now and have competed in Merrie Monarch for Ke Kai O Kahiki.

Timeline

Shave Ice Shaper

Lahaina Shave Ice
06.2025 - Current

Cart Pusher

Walmart
02.2025 - 06.2025

Front Desk

Funtastic Kidzone
09.2024 - 03.2025

Lifeguard

Mililani Town Association
07.2024 - 08.2024

High School Diploma -

Mililani High School

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