Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Kulajah Fulz

Lexington,KY

Overview

8
8
years of professional experience

Work History

Team Member

Jumpstart Smoothie
08.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Cashier

Jimmy John's
08.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Front End Supervisor

Ross Dress for Less
11.2020 - 05.2022
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Promoted a safe working environment by enforcing safety guidelines among team members consistently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.

Online Grocery Pickup

Walmart
04.2021 - 07.2021
  • I was a picker
  • I go pick the customers' groceries items and bag them, preparing the items for them
  • Sometimes I also dispense the groceries out to the customers' cars.

Cashier

Newks Eatery Cafe
05.2016 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Skills

  • Customer Service
  • Serving
  • Senior care (Less than 1 year)
  • Cashiering
  • Babysitting (10 years)
  • Childcare (Less than 1 year)

Assessments

  • Food service: Customer situations, Highly Proficient, 10/01/20, Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting
  • Customer service fit, Proficient, 10/01/20, Measures the traits that are important for success for customer service roles.

Timeline

Team Member

Jumpstart Smoothie
08.2023 - Current

Cashier

Jimmy John's
08.2022 - 10.2022

Online Grocery Pickup

Walmart
04.2021 - 07.2021

Front End Supervisor

Ross Dress for Less
11.2020 - 05.2022

Cashier

Newks Eatery Cafe
05.2016 - 06.2019

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Kulajah Fulz