Kuldeep Kaur
Redlands,CA
Summary
I am a dedicated mother of two, diligently working to provide for my children. Currently seeking a stable job to further support them, I bring valuable experience gained from multiple positions over the years.
Overview
14
14
years of professional experience
Work History
Fast Food Manager
Checkers Rallys
07.2020 - 10.2023
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Increased sales through effective promotion of daily specials and upselling menu items to customers.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Implemented regular maintenance schedules for equipment to reduce downtime and improve overall operational efficiency.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
Cashier
7 11
01.2019 - 06.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Manager
Indian Grocery Store
09.2016 - 09.2018
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Restaurant Waiter
Indian Restaurant
05.2009 - 06.2013
- Maintained clean and organized dining areas for optimal guest experience.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Cashier Team Leader
Liquor Store
03.2018 - 10.2019
- Supported storewide efforts towards achieving sales targets through cross-selling related products or services during checkout process.
- Participated in regular performance reviews with management to identify areas of growth opportunity.
Education
Sultanpur Lodi
Punjab India 05.1999
Skills
- Customer Loyalty
- Complaint Resolution
- Operations Management
- Resource Allocation
- Shift Management
- Customer Engagement
- Supply Chain Management
- Marketing Strategies
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Fast Food Manager
Checkers Rallys
07.2020 - 10.2023
Cashier
7 11
01.2019 - 06.2020
Cashier Team Leader
Liquor Store
03.2018 - 10.2019
Manager
Indian Grocery Store
09.2016 - 09.2018
Restaurant Waiter
Indian Restaurant
05.2009 - 06.2013
Sultanpur Lodi
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