Kulwant Singh
Canton,MI
Overview
34
34
years of professional experience
Work History
Franchisee
7-Eleven
Taylor, MI
10.2004 - 12.2024
- Managed daily operations and staffing of convenience retail store.
- Filled out paperwork using revenue from the prior day's sales, managed the store safe, and made daily bank deposits.
- Oversaw inventory management.
- Trained staff on customer service best practices and operational procedures.
- Handled customer inquiries and complaints promptly in order to maintain high levels of customer satisfaction throughout the franchise network.
- Ensured compliance with health and safety regulations across the franchise.
Franchisee
7-Eleven
Boulder City, NV
06.1999 - 07.2004
- Managed daily operations and staffing of convenience retail store.
- Filled out paperwork using revenue from the prior day's sales, managed the store safe, and made daily bank deposits.
- Oversaw inventory management.
- Trained staff on customer service best practices and operational procedures.
- Handled customer inquiries and complaints promptly in order to maintain high levels of customer satisfaction throughout the franchise network.
- Ensured compliance with health and safety regulations across the franchise.
Manager
Subway
Sacramento, CA
01.1991 - 05.1999
- Supervised daily operations to ensure efficient service and food quality.
- Managed inventory levels and ordered supplies as needed.
- Monitored staff performance and addressed issues.
- Recruited and hired qualified candidates to fill open positions.
- Enforced customer service standards and resolved customer problems to uphold high-quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Arts - English And Punjabi Literature
Punjabi University - Patiala
Patiala, Punjab, India04-1986
Skills
- Financial management
- Customer service
- Sales reporting
- Performance monitoring
- Training oversight
Accomplishments
Awarded "Slurpee Queen" when Franchisee for 7-Eleven in Taylor, Michigan for selling the most number of Slurpees in the United States.
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Professional
Timeline
Franchisee
7-Eleven
10.2004 - 12.2024
Franchisee
7-Eleven
06.1999 - 07.2004
Manager
Subway
01.1991 - 05.1999
Bachelor of Arts - English And Punjabi Literature
Punjabi University - Patiala