Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kulwant Singh

Canton,MI

Overview

34
34
years of professional experience

Work History

Franchisee

7-Eleven
Taylor, MI
10.2004 - 12.2024
  • Managed daily operations and staffing of convenience retail store.
  • Filled out paperwork using revenue from the prior day's sales, managed the store safe, and made daily bank deposits.
  • Oversaw inventory management.
  • Trained staff on customer service best practices and operational procedures.
  • Handled customer inquiries and complaints promptly in order to maintain high levels of customer satisfaction throughout the franchise network.
  • Ensured compliance with health and safety regulations across the franchise.

Franchisee

7-Eleven
Boulder City, NV
06.1999 - 07.2004
  • Managed daily operations and staffing of convenience retail store.
  • Filled out paperwork using revenue from the prior day's sales, managed the store safe, and made daily bank deposits.
  • Oversaw inventory management.
  • Trained staff on customer service best practices and operational procedures.
  • Handled customer inquiries and complaints promptly in order to maintain high levels of customer satisfaction throughout the franchise network.
  • Ensured compliance with health and safety regulations across the franchise.

Manager

Subway
Sacramento, CA
01.1991 - 05.1999
  • Supervised daily operations to ensure efficient service and food quality.
  • Managed inventory levels and ordered supplies as needed.
  • Monitored staff performance and addressed issues.
  • Recruited and hired qualified candidates to fill open positions.
  • Enforced customer service standards and resolved customer problems to uphold high-quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Bachelor of Arts - English And Punjabi Literature

Punjabi University - Patiala
Patiala, Punjab, India
04-1986

Skills

  • Financial management
  • Customer service
  • Sales reporting
  • Performance monitoring
  • Training oversight

Accomplishments

Awarded "Slurpee Queen" when Franchisee for 7-Eleven in Taylor, Michigan for selling the most number of Slurpees in the United States.

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Professional

Timeline

Franchisee

7-Eleven
10.2004 - 12.2024

Franchisee

7-Eleven
06.1999 - 07.2004

Manager

Subway
01.1991 - 05.1999

Bachelor of Arts - English And Punjabi Literature

Punjabi University - Patiala

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Kulwant Singh