Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Kumberly Washington

Laurel,MT

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Manager

Checkers Rally's
09.2019 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Formulated policies and procedures to streamline operations.

Education

GED -

Northeast Jones High School
Laurel, MS
05.1999

Skills

ran the store t

  • Business Administration
  • Advertising and Marketing
  • P&L Management
  • Financial Administration
  • Project Management
  • Account Management
  • Schedule Management

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.

Affiliations

  • Professional Women's Network, Treasurer 2002-2004
  • Professional Convention Management Association
  • American Institute of Certified Public Accountants
  • Association of Information Technology Professionals
  • International Council of Nurses

Certification

  • [Area of certification] Training - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

Timeline

General Manager

Checkers Rally's
09.2019 - Current

GED -

Northeast Jones High School
Kumberly Washington