Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kunal Parikh

Egg Harbor Twp,NEW JERSEY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Slot Performance Manager

Borgata Hotel Casino & Spa
06.2017 - Current
  • Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
  • Led teams to drive results and meet production, quality and safety goals.
  • Monitored key performance indicators and built processes to support partner performance and growth.
  • Developed, tracked and analyzed variance of key performance measurements.
  • Worked with technical resources to conduct root cause analysis and prevent future issues.
  • Managed quality control process to drive accuracy of performance inputs.

Shift Manager Slot Operations

Borgata Hotel Casino & Spa
08.2016 - 06.2017
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Scheduled staff to establish adequate coverage during peak business hours.

Education

Engineering In Electronics & Telecommunications - Engineering Mechanics

VIT Engineering College
Bangalore, India
07.1999

Skills

  • Client Relationship Management
  • Business Process Mapping
  • Market Research
  • Trend Analysis
  • Risk Assessment
  • Business Analysis

Languages

Gujarati
Full Professional
Hindi
Full Professional

Timeline

Slot Performance Manager

Borgata Hotel Casino & Spa
06.2017 - Current

Shift Manager Slot Operations

Borgata Hotel Casino & Spa
08.2016 - 06.2017

Engineering In Electronics & Telecommunications - Engineering Mechanics

VIT Engineering College
Kunal Parikh