Summary
Overview
Work History
Education
Skills
Phone
Timeline
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Kunal Shah

Dallas,TX

Summary

Strategic technology leader driving transformation in merchandising and planning. Expertise in product strategy, stakeholder alignment, and ERP implementation. Focused on business process optimization and fostering collaboration across teams. Proven success in enhancing processes and team performance through impactful technology strategies and cultural change.

Overview

26
26
years of professional experience

Work History

Sr. Director Technology - Merchandising, Allocation, Planning, Pricing, Inventory, Forecasting, PIM, Sourcing, PLM

Catalyst Brands
10.2022 - Current
  • Directed technical vision for applications transformation program, managing solution design, build, deployment, and quality while overseeing Capex and Opex budget through annual operating planning and long-range enterprise planning.
  • Led technology strategy decisions with internal stakeholders and third-party vendors to align initiatives with business objectives
  • Led global engineering and product team across multiple portfolios in retail technology, managing 7 ERP systems including SAP S4, Oracle Retail, Island Pacific, and Netsuite.
  • Managed key partnerships with executive business leaders to align business and technology capability roadmaps, driving shared goals and objectives
  • Drove cultural changes within team to enable continuous delivery model and enhance automation focus in software development life cycle.
  • Held the highest global team Associate Survey Satisfaction (91%) by conducting regular meaningful conversations with technology Directors, Managers discussing performance, career goals and providing feedback

Director: Retail Systems & Product Management - Merchandising, Planning, Allocation, Forecasting, Inventory

Christy Sports
05.2022 - 10.2022
  • Defined strategy and drove execution of retail enterprise systems for merchandising, planning, forecasting, and allocation
  • Led key partnership with business leaders and enterprise architect to align business and technology capability roadmap, ensuring continuous evolution of technical product topology
  • Develop a clear, convincing technical strategy that aligns to business priorities and objectives
  • Build trusted relationships with business leaders across the organization so that the enterprise systems team serves as a responsive and reliable partner to meet business objectives

Director - Product & Application Engineering – Merchandising, Planning, Allocation (MP&A), Digital Retail, Pricing

Cole Haan
09.2020 - 05.2022
  • Owned Product Management and Application Technology Roadmap, leading delivery teams for Merchandising, Planning & Allocations Portfolio across all geographic business units.
  • Lead the team of Product Managers and Analysts to translate business strategies into product strategies, roadmaps and product specifications, delivering customer benefits and meeting strategic goals and key KPIs for Business performance through IT Products/Applications
  • Managed collaborations with business leaders and enterprise architects to evolve the technical product topology.
  • Led strategy for defining business process to build, design, and implement new warehouse system with 3PL partner
  • Transformed supply chain processes through implementation of 3PL warehouse move for Japan and Canada business units

Sr Manager: Technology & Product Management - Merchandising, Pricing, Planning & Allocation (MP&A)

JC Penney
04.2019 - 09.2020
  • Led Product Management and Application Technology Roadmap for Merchandising, Planning & Allocations Portfolio across all geographic business units, driving execution of strategy and operational direction.
  • Coordinated partnerships with IT teams and business leaders to align on business and technology capability roadmap, ensuring timely communication of events affecting core systems and project status.
  • Managed global team of engineers, analysts, and architects, fostering talent development through continuous improvement and a cross-functional matrix environment.

Director (Engineering & Product): Merchandising, Planning, Allocation (MP&A) Digital Retail, Stores, Pricing, OMS

Lyiant Solutions
06.2015 - 04.2019
  • Owned product management roadmap and technical delivery of transformation engagement across business portfolios, ensuring 95% of projects met deadlines.
  • Led vendor evaluation and selection via RFP process to identify systems aligning with business needs and technology landscape.
  • Created and organized business information product management & technology team of 55 across portfolios to improve communication between business stakeholders and IT.

Director – Retail Management Consulting & Transformation (Merchandising, Pricing, Finance, Inventory, Planning)

PriceWaterhouse Coopers, LLC
03.2014 - 06.2015
  • Identified and addressed client business needs in Retail and Consumer vertical; built strong relationships with key stakeholders to enhance collaboration.
  • Established KPIs and metrics to track and report on process and program performance; transformed data into actionable insights and recommendations for clients.
  • Led Applications Strategy and Integration engagements for major retailer, emphasizing Enterprise Architecture and Business Process Transformation in IT systems implementation.

Sr. Manager – Retail Transformation

Accenture
03.2012 - 03.2014
  • Led solution team to identify capability gaps in legacy solutions, aligning them with retail business needs for effective transformation.
  • Developed target solutions for clients in IT strategy project, creating transition strategy that facilitated buy-in from business leadership.
  • Conducted functional capability analysis and software sourcing selection for retailers, managing planning, estimation, and budgeting to support smooth program transition to implementation.

Sr, Managing Consultant (Retail)

IBM
06.2011 - 03.2012
  • Led delivery team of 40+ consultants (offshore & onshore) to plan, design, build, test, and deploy merchandising solutions, enhancing project outcomes in Foundation, Replenishment, Pricing, and PO.
  • Estimated and planned entire project lifecycle while aligning release strategy with various RICE components to ensure cohesive execution.
  • Estimated project skill requirements and collaborated with resource deployment managers to identify suitable resources and integrate them into the team effectively.

Manager – Product and Engineering (Merchandising Systems, Store Systems, Pricing, Allocation, Inventory, Planning)

Oracle Retail
04.2005 - 06.2011
  • Led development and delivery of Oracle Retail application suite, including Merchandising Suite (RMS), Pricing Modules (RPM), Warehouse Management System (WMS), Inventory Management (SIM), Point of Sale (POS), and Planning Suite (RPAS), ensuring alignment with business objectives.
  • Managed global cross-cultural team of 30 technical developers and functional analysts across US, Egypt, and India, fostering collaboration and innovation.
  • Led teams by creating vision, establishing direction, and motivating members; built strong relationships and provided guidance and feedback to enhance team effectiveness.

Business Process Consultant

Retek
12.2002 - 04.2005
  • Resolved business process workflow challenges by identifying gaps in product limitations and business needs, implementing custom solutions that enhanced operational efficiency
  • Established roadmap for product backlog, aligning future release capabilities with business objectives
  • Reviewed development code test strategy, ensuring quality assurance and quality control across merchandising, warehouse management, and store systems to uphold high standards

Team Lead/QA strategy manager – ERP Implementation (Oracle E-Business Suite –Order to Cash)

Igloo
02.2000 - 12.2002
  • Led onsite and offshore team in implementing Oracle 11i Order to Cash business process, integrating modules OM, AP, AR, GL, A. Pricing, ASCP, PU, BOM, and Inventory to enhance operational efficiency
  • Managed client expectations and relationships, overseeing deliverables and proactively addressing program issues and risks to ensure project alignment and client satisfaction

Education

Master of Science - Computer Engineering

Wright State University
Dayton, Ohio

Bachelors of Engineering - Computer Engineering

University of Mumbai
Mumbai, India

Skills

  • Merchandising strategy
  • Product strategy
  • Digital product management
  • Retail technology innovation
  • ERP implementation
  • Process optimization
  • Business process optimization
  • Capital budgeting
  • Change management
  • Stakeholder alignment
  • Transformation leadership
  • Cross-functional team leadership
  • Strategic technology alignment

Phone

cell, 6129871043

Timeline

Sr. Director Technology - Merchandising, Allocation, Planning, Pricing, Inventory, Forecasting, PIM, Sourcing, PLM

Catalyst Brands
10.2022 - Current

Director: Retail Systems & Product Management - Merchandising, Planning, Allocation, Forecasting, Inventory

Christy Sports
05.2022 - 10.2022

Director - Product & Application Engineering – Merchandising, Planning, Allocation (MP&A), Digital Retail, Pricing

Cole Haan
09.2020 - 05.2022

Sr Manager: Technology & Product Management - Merchandising, Pricing, Planning & Allocation (MP&A)

JC Penney
04.2019 - 09.2020

Director (Engineering & Product): Merchandising, Planning, Allocation (MP&A) Digital Retail, Stores, Pricing, OMS

Lyiant Solutions
06.2015 - 04.2019

Director – Retail Management Consulting & Transformation (Merchandising, Pricing, Finance, Inventory, Planning)

PriceWaterhouse Coopers, LLC
03.2014 - 06.2015

Sr. Manager – Retail Transformation

Accenture
03.2012 - 03.2014

Sr, Managing Consultant (Retail)

IBM
06.2011 - 03.2012

Manager – Product and Engineering (Merchandising Systems, Store Systems, Pricing, Allocation, Inventory, Planning)

Oracle Retail
04.2005 - 06.2011

Business Process Consultant

Retek
12.2002 - 04.2005

Team Lead/QA strategy manager – ERP Implementation (Oracle E-Business Suite –Order to Cash)

Igloo
02.2000 - 12.2002

Master of Science - Computer Engineering

Wright State University

Bachelors of Engineering - Computer Engineering

University of Mumbai
Kunal Shah