LOGAN WHITE
Flagstaff,AZ
Summary
Skilled Inventory Leader with diversified experience in implementing inventory control measures, running day-to-day operations, and working with a team. Known for effective leadership, strong organizational skills and ability to improve efficiency in a range of settings.
Overview
8
8
years of professional experience
Work History
Merchandising and Inventory Leader (MIL)
PetSmart
Flagstaff, AZ
09.2023 - Current
- Managed a team to ensure efficient product placement in the store to maximize sales.
- Helped run the sales floor and created a positive environment for customers and employees.
- Provided excellent customer service while upselling services.
- In charge of budgeting time to ensure swift execution of planogram implementation to company and vendor standards.
- Managed end-of-life inventory to minimize losses and maximize returns.
- Maintained accurate inventory levels through regular cycle counts and physical inventories.
- Performed root cause analysis on inventory variances and determined corrective actions accordingly.
- Performed regular merchandising analysis on low-performing products.
Merchandising Associate
Home Depot
Camarillo, USA
02.2021 - 08.2023
- Stocked, Maintained, and set up displays for vendors that exhibited product in an organized fashion
- Helped customers with basic home improvement questions
- Communicated and coordinated planogram execution with store management
Customer Service Representative
PennyMac Loan Services
Moorpark, USA
06.2021 - 09.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Educated customers on special pricing opportunities and company offerings
Level 6 Associate
In-N-Out Burger
Newbury Park, USA
01.2017 - 06.2021
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers
- Helped Management ensure speed of production and quality of product
Education
Bachelor of Arts - Applied Business Technology Solutions
Arizona State University
Online06-2026
Certification - Diesel Mechanics: Medium/Heavy Duty Vehicle Repair
Ventura College
Ventura, CA05.2021
Skills
- Shift Management
- Cash handling
- Customer service
- Conflict Management
- Food safety
- Time management
- Merchandising strategy
Timeline
Merchandising and Inventory Leader (MIL)
PetSmart
09.2023 - Current
Customer Service Representative
PennyMac Loan Services
06.2021 - 09.2021
Merchandising Associate
Home Depot
02.2021 - 08.2023
Level 6 Associate
In-N-Out Burger
01.2017 - 06.2021
Bachelor of Arts - Applied Business Technology Solutions
Arizona State University
Certification - Diesel Mechanics: Medium/Heavy Duty Vehicle Repair
Ventura College
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