Hardworking Person with experience in large-scale casual dining establishments. Ability to perform multiple tasks in a pressured environment. Organized, detail-oriented and reliable. Exceptional Hospitality and Customer service skills Experience in all Ability to work with a diversity of people.
Overview
13
13
years of professional experience
Work History
Server
Chef Papa Vietnamese Kitchen LIC
09.2024 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Charm Thai Sushi
07.2023 - 07.2024
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Ramen Hana & Sushi
02.2023 - 06.2023
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
BKNY THAI RESTAURANT
04.2022 - 01.2023
Greeted guests and provided menus.
Took orders from customers accurately and in a timely manner.
Provided excellent customer service to ensure satisfaction.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners..
Set up tables in between patrons to reduce wait times.
Bartender
CCL Cruise Lines
07.2012 - 02.2022
Adhered to state regulations regarding serving alcohol responsibly.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Checked identification cards for proof of age prior to serving alcohol beverages.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Resolved customer complaints in a professional manner.
Greeted customers and provided excellent customer service.
Effectively multitasked within fast-paced environment.
Bartender
Hard Rock Cafe
12.2011 - 06.2012
Education
Bachelor of Arts - Tourism Industry
Suan Dusit University
04.2004
High School Diploma - undefined
Sri Ayudhya School
04.2000
Skills
Superlative communication and team-building skills
Ability to perform multiple tasks in a pressured environment
Organized, detail-oriented and reliable
Exceptional Hospitality and Customer service skills