Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Package Handler
FedEx:Ground
Watertown, NY
09.2021 - Current
Assisted in training new employees on package handling processes.
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Participated in regular safety meetings and training sessions.
Inspected packages for damages or defects and recorded any issues found.
Organized packages according to type, size, destination, and other specifications.
Assisted in loading delivery trucks with prepared packages.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Examined and inspected containers, materials, and products to meet packing specifications.
Maintained clean and organized work area, adhering to safety standards.
Worked flexible hours, including weekends and holidays, to meet business needs.
Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
Followed company policies and procedures for secure package handling.
Conducted package inspections for damage and reported discrepancies to supervisor.
Complied with federal, state, and company regulations regarding package handling.
Collaborated with team members to improve workflow and increase productivity.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Cashier
Petco Animal Supplies Stores Inc.
Watertown, NY
05.2020 - 07.2021
Conducted price checks for special orders or discounts as requested by customers.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Ensured compliance with all safety regulations within the store environment.
Balanced daily transactions on a computerized point-of-sale system.
Answered customer inquiries regarding store policies and procedures.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Resolved customer complaints professionally in accordance with company policy.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Performed other duties as assigned by management.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Followed company security procedures for handling large sums of money.
Greeted customers and answered any questions they had about the store's products and services.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Used suggestive selling techniques to promote add-on sales.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Helped with purchases and signed customers up for rewards program.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Discounted purchases by scanning and redeeming coupons.
Processed sales transactions to prevent long customer wait times.
Collected payments and provided accurate change.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Learned roles of other departments to provide coverage and keep store operational.
Helped customers find specific products, answered questions, and offered product advice.
Trained new team members in cash register operation, stock procedures, and customer services.
Worked closely with front-end staff to assist customers.
Delivered high level of customer service to patrons using active listening and engagement skills.
Processed customer payments quickly and returned exact change and receipts.
Greeted customers promptly and responded to questions.
Welcomed customers, offering assistance to help find store items.
Counted and balanced cashier drawers.
Maintained work area and kept cash drawer organized.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Answered customers' questions and provided information on store procedures or policies.
Adhered to social distancing protocols and wore mask or face shield.
Answered phone calls to assist customers with questions and orders.
Processed returned merchandise by strictly following store return and exchange procedures.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Scanned items and checked pricing on cash register for accuracy.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Maintained current knowledge of store promotions to highlight sales to customers.
Offered customers carry-out service at completion of transaction.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Built and maintained productive relationships with employees.
Education
High School Diploma -
Watertown High School
Watertown, NY
06-1994
Skills
Material storage
Freight Handling
Forklift Operation
Truck loading
Package scanning
Pallet Jack Operation
Maintaining equipment
Computer competency
Packaging
Truck loading and unloading
Order Picking
Loading and unloading
Inventory control procedures
Warehouse Safety
Package loading
Heavy Lifting
Affiliations
I am a family person. Spending time with my family brings great joy no matter what activities we do. Activities range from family trips to making crafts by hand with 3 grandsons ages 11,5 and 9 months.
Accomplishments
Sense being employed at Fedex ground i have been recognized twice for package handler ot the month . I have trained a few people to be package handlers . My work writes are always good .
Languages
French
Limited
Kurrrine Boone
I am self motivated and work well with other. Meeting new people and helping them brings joy to me . Working under pressure and fast pace is not a problem for . I go above and beyond in any job i work. Punctuality is a strong suit for me.