Innovative professional specializing in strategic planning and operational improvement. Known for fostering collaborative teams and effectively managing resources, ready to leverage experience to enhance organizational effectiveness and drive impactful results.
Overview
31
31
years of professional experience
Work History
President
Klip & Kut Lawn Service, Inc.
07.1997 - Current
Oversaw operational efficiency, implementing best practices in lawn maintenance services.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Managed financial forecasting, budgeting, and resource allocation for sustainable growth.
Cultivated partnerships with suppliers and local businesses to expand service reach.
Led a team of professionals, providing mentorship and fostering a collaborative work environment.
Analyzed customer feedback to drive improvements in service quality and client satisfaction.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Assistant Manager
Lowe's
08.1994 - 07.1997
Led training sessions for new staff, improving onboarding experience and retention rates.
Streamlined operational processes to enhance team efficiency and productivity.
Developed strategic plans to optimize inventory management and reduce costs.
Implemented performance metrics to monitor team output and identify improvement areas.
Conducted regular evaluations of team performance, providing constructive feedback and support.
Supervised day-to-day operations to meet performance, quality and service expectations.