Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kurt MIlich

Spokane,WA

Summary

Motivated professional offering proficiency in data analysis combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

10
10
years of professional experience

Work History

Senior Data Analyst, Data Specialist (SMTS)

Salesforce.com
11.2020 - 04.2023
  • Searched, extracted and interpreted information to determine correct input procedure.
  • Optimized quality of data by developing and continuously improving data collection.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Developed and maintained test and evaluation strategies for testing to show operational readiness and suitability with planned project decision points.
  • Tested software within sandbox environment prior to release to production.
  • Kept scripts and test cases updated with current requirements.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.

Data Analyst (MTS)

Salesforce.com
02.2017 - 11.2020
  • Identified, analyzed and interpreted trends or patterns in complex data sets.
  • Utilized data visualization tools to effectively communicate business insights.
  • Extracted and interpreted data patterns to translate findings into actionable outcomes.
  • Upheld security and confidentiality of documents and data within area of responsibility.
  • Collaborated with stakeholders to identify business needs and data sources.

Associate Data Analyst (AMTS)

Salesforce.com
02.2015 - 02.2017
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Created dashboards to monitor and track key performance indicators.

Data Steward

Salesforce.com
04.2013 - 02.2015
  • Validated incoming data against quality standards to eliminate irrelevant or unusable information.
  • Supported establishment, adoption and application of data standards across systems and processes related to product master data.
  • Established and managed key performance indicators to measure and improve processes, systems and data.
  • Monitored and managed data cleansing requirements and data conversion initiatives.
  • Developed and maintained product data dictionary to document data source, ownership and accountability details.
  • Worked closely with technology enablement partners to design, create and deploy data management and governance processes.

Education

Bachelor of Arts -

Eastern Washington University
Cheney, WA

Skills

  • Salesforce CRM
  • Data Governance
  • Data and Analytics
  • Conducting Investigations
  • Bug Fixes
  • ETL & Database
  • Fuzzy Matching
  • MS SQL

Accomplishments

375 Salesforce Trailhead Badges earned


Timeline

Senior Data Analyst, Data Specialist (SMTS)

Salesforce.com
11.2020 - 04.2023

Data Analyst (MTS)

Salesforce.com
02.2017 - 11.2020

Associate Data Analyst (AMTS)

Salesforce.com
02.2015 - 02.2017

Data Steward

Salesforce.com
04.2013 - 02.2015

Bachelor of Arts -

Eastern Washington University

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Kurt MIlich