Kurt Muzquiz
Indianapolis,IN
Summary
Dynamic leader and seasoned mechanic with a proven track record at Kurts Recovery And Towing Inc, enhancing operational efficiency and customer satisfaction. Excelled in small business operations and compassionate communication, significantly boosting client retention and referrals. Expert in vehicle maintenance and repair, coupled with exceptional interpersonal skills, fostering strong team and client relationships.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Owner
Kurts Recovery And Towing Inc
09.2006 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Transport Driver Human Remains
Mortuary Transport Services
05.2002 - 08.2006
- Supported funeral director with all facets of funeral service coordination.
- Greeted funeral guests and coordinated seating.
- Drove company vehicles to transport remains or families to services.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
Education
Associate of Science - AAS
Cincinatti School Of Mortuary Science
Cincinatti Ohio03-2014
Master Auto Technician -
Lincoln Technology
Indianapolis, IN06-2004
High School Diploma -
Plainfield High School
Plainfield, IN04-1998
Skills
- Small business operations
- Verbal and written communication
- Project estimating
- Marketing
- Staff hiring
- Negotiation
- Exhaust system repair
- Ignition system repair
- Transmission service
- Advanced troubleshooting
- Hand and power tools
- Replacing parts
- Changing tires
- Engine repair
- Safety awareness
- Brake systems understanding
- Troubleshooting skills
- Inspecting vehicles
- Vehicle inspections
- Fuel systems
- Steering systems
- Operating air compressors
- Winching techniques
- Accident scene management
- Load securing
- Vehicle maintenance and repair
- Mechanic shop support
- Documentation skills
- Hardware and software installation
- Programming
- Report creation
- Cleaning and maintenance
- Funeral service coordination
- Grief support
- Compassionate communication
- Remains preparation
- Training and mentoring
- Excellent time management skills
- Adherence to high customer service standards
- Exceptional interpersonal communication
- Complaint resolution
- Customer-focused
- Bearing installation
- Pressure testing
- Hand tool expertise
- Precision measurement
- Seal replacement
- Transmission assembly
- Lubrication services
- Cooling systems maintenance
- Powertrain systems experience
- Electrical testing
- Tire inspection and rotation
- Engine diagnostics
- Transmissions
- Auto and engine repair
Certification
Master ASE Technician Certified
Funeral Transport with Physical Certified Arizona
MASTER ASE CERTIFIED
Have Every Section of the ASE Certification that is current. Also Service and Parts High Performance Technician
Timeline
Owner
Kurts Recovery And Towing Inc
09.2006 - 10.2024
Transport Driver Human Remains
Mortuary Transport Services
05.2002 - 08.2006
Associate of Science - AAS
Cincinatti School Of Mortuary Science
Master Auto Technician -
Lincoln Technology
High School Diploma -
Plainfield High School
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