Kurt Ottaway
Summary
Dynamic leader with a proven track record at Junk King, enhancing team collaboration and boosting productivity through strategic planning and innovative solutions. Skilled in mechanical knowledge and relationship building, I successfully streamlined operations, increased revenue, and fostered a positive work environment, driving employee engagement and retention.
Overview
16
16
years of professional experience
Work History
Director Of Fleet Maintenance
Junk King
08.2022 - 02.2025
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Improved team morale and productivity by implementing comprehensive professional development program.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Optimized inventory management to minimize costs and ensure product availability.
Lead Mechanic
Truth Of Time
08.2020 - 08.2022
- Performed routine and scheduled maintenance services.
- Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Completed vehicle disassembly to help advisors assess damages and prepare repair plans.
- Conducted quality inspections of completed work, ensuring all repairs met industry standards and customer satisfaction levels.
Sales Associate
Erico Motorsports
04.2009 - 02.2020
- Consistently exceeded monthly sales quotas by pursuing leads and expanding CRM prospect list.
- Lifestyle concept of selling motorcycles by studying characteristics, capabilities, and features; comparing and contrasting competitive models.
- Built relationships with customers to encourage repeat business.
- Qualified buyers by understanding buyer's requirements and interests, matching requirements and interests to various models, and building rapport. Closed sales by overcoming objections, asking for sales, negotiating price, and completing sales or purchase contracts.
- Maintained dealership's online new and used motorcycle inventory including descriptions, photos, values, and pricing.
Sales Director
Ronin Motorworks
09.2012 - 01.2018
- Exclusive sales director responsible for selling full inventory for this designer limited edition motorcycle.
- Contact customers by phone and email in response to inquiries worldwide. Create sales contacts with on- and o-premise accounts.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
Education
Associate of Applied Science - Automotive Technology
Lincoln Technical Institute
Denver, COSkills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Goal setting
- Issues resolution
- Time management
- Multitasking and organization
- Mechanical Knowledge
- Teamwork and collaboration
Timeline
Director Of Fleet Maintenance
Junk King
08.2022 - 02.2025
Lead Mechanic
Truth Of Time
08.2020 - 08.2022
Sales Director
Ronin Motorworks
09.2012 - 01.2018
Sales Associate
Erico Motorsports
04.2009 - 02.2020
Associate of Applied Science - Automotive Technology
Lincoln Technical Institute