Kurt Schmitt
Stuart,FL
Summary
Dedicated IT professional specializing in integration of diverse, complex systems, SaaS/APIs, automation tooling, cybersecurity compliance, and remote environments. Proficient in managing and scaling IT infrastructures, developing automation for efficient and reliable system operations, and leading cross-functional teams to support global and remote operations.
Overview
24
24
years of professional experience
Work History
Director of DevOps
iRemedy Healthcare, Inc
Stuart, FL
02.2023 - 01.2024
- Steered DevOps and user administration initiatives and day-to-day infrastructure and e-commerce operations in a SaaS-first company.
- Architected comprehensive strategies and led execution to improve infrastructure efficiency, reliability, and scalability in alignment with ecommerce and overarching business goals within an AWS infrastructure.
- Managed and mentored the DevOps engineering team and a fresh-out software engineer, synchronizing the DevOps and engineering roadmaps to drive goal-oriented outcomes.
- Spearheaded the transition from a custom AWS/Kubernetes solution to a BigCommerce front-end, orchestrating end-to-end processes from planning and configuration to application deployment to DNS oversight and go-live.
- Led a complex ETL initiative and worked with the engineering team to migrate unstructured data from DynamoDB and MongoDB to MySQL, tailoring the migration to fit BigCommerce specifications and enhance data integrity and accessibility.
- Planned and executed migrations from AWS solutions to Digital Ocean and WP Engine, reducing cloud-computing costs and improving infrastructure and website security.
E-commerce Technology Specialist
iRemedy Healthcare, Inc.
Stuart, FL
06.2019 - 01.2023
- Responsible for system administration, web operations, and cloud engineering across a multifaceted e-commerce landscape, integrating dedicated servers, cloud technologies, and SaaS services.
- Primary administrator of SaaS platforms including user administration and security for Microsoft 365/Exchange Online, Slack, Zoho CRM Plus, and other essential SaaS-based business tools.
- Played a pivotal role as SME in developing a robust, AWS-hosted custom e-commerce platform, ERP, and product data catalog, transitioning away from Magento and dedicated servers to the cloud to achieve higher availability, website speed, and more control.
- Oversaw the management of local IT infrastructure, including networks, hardware, and operating systems.
- Instrumental in attaining SOC 2 compliance and PCI compliance to bolster website and data security through collaboration with third-party engineers and auditors to bolster website security by adhering to industry best practices.
Publisher/Website Operations
Cat Lovers Only Website
Stuart, FL
06.2004 - 01.2024
- Developed and managed a public, B2C website, and implemented website growth strategies.
- Expanded the website's social media presence to over 100,000 followers, significantly increasing audience engagement and brand visibility.
- Addressed customer inquiries and issues, ensuring a positive user experience.
- Collaborated with advertising and affiliate network representatives to obtain necessary approvals, which played a crucial role in boosting revenue and promoting business growth.
System Administrator
Computer Sciences Corporation
Boynton Beach, FL
05.2003 - 02.2008
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Led server infrastructure development, quality assurance, staging and production systems.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Managed installation, configuration and upkeep of workstations, servers, and software, ensuring the Motorola account remained secure and up-to-date with the latest patches and upgrades.
- Responsible for the continuous improvement and management of the Windows server environment, optimizing performance and efficiency in an enterprise landscape.
- Spearheaded the deployment of Microsoft System Center Operations Manager client installations across all eligible servers worldwide, enhancing system management and monitoring capabilities.
- Executed the closure and relocation of a data center and IT systems, coordinating with cross-functional teams to ensure a seamless transition with minimal downtime.
IT Systems Engineer/Analyst II
Motorola, Inc.
Boynton Beach, FL
11.1999 - 05.2003
- Oversaw comprehensive Windows server management and workstation support within a diverse enterprise computing environment. Responsible for regular maintenance, upgrades, and the strategic acquisition and configuration of Windows servers to optimize performance and security.
- Implemented automated systems and remote management tools to improve accuracy and efficiency of engineering processes.
- Served as the primary escalation point for both desktop workstation technicians and the help desk team, ensuring complex issues were resolved promptly and efficiently.
- Managed user accounts, data storage, back up, and file sharing services within a Windows Active Directory multi-domain environment, maintaining seamless operation and access control.
Education
Associate of Arts - Business Administration
Skills
- System Administration
- API Integration
- HTML/CSS/Javascript
- Cloud Computing
- Network Security
- MS 365/Exchange/Azure
- Linux and Windows Administration
- Process and Workflow Automation
- SaaS Integration and Administration
- Project Management
- DNS Administration
- Monitoring Solutions
Accomplishments
- Achieved SOC 2 compliance by leading an on-site audit and developing and implementing robust IT and security policies tailored to the SOC 2 framework, resulting in enhanced data security and trust among clients and vendors.
- In concert with Human Resources and Finance and Operations, revised and streamlined the employee onboarding and offboarding process, reducing long-term monthly costs for software licenses.
- Secured PCI DSS compliance for e-commerce operations by adhering to stringent cybersecurity protocols and coordinating with approved scanning vendors, ensuring all compliance scan requirements were met and significantly boosting payment security.
- Reduced monthly IT expenses by $3,000 through consolidation and migration of select server resources to cost-effective platforms, optimizing operational efficiency and reducing overhead.
- Enhanced IT support efficiency as Technical Lead by mentoring a 12-person team to resolve diverse issues across applications, operating systems, workstations, and servers, thereby ensuring seamless IT operations for 3,500 on-site and remote customers.
- Led multiple local and worldwide roll-outs of Microsoft OS and client/server tools installations by engaging multiple distributed teams.
- Selected to serve as the IT representative of the Crisis Management Team, helping to shape disaster recovery planning for South Florida operations.
Timeline
Director of DevOps - iRemedy Healthcare, Inc
02.2023 - 01.2024
E-commerce Technology Specialist - iRemedy Healthcare, Inc.
06.2019 - 01.2023
Publisher/Website Operations - Cat Lovers Only Website
06.2004 - 01.2024
System Administrator - Computer Sciences Corporation
05.2003 - 02.2008
IT Systems Engineer/Analyst II - Motorola, Inc.
11.1999 - 05.2003
Palm Beach State College - Associate of Arts, Business Administration