Kurtis Boyle
North Bend,WA
Summary
Hands-on Operations Specialist combining technical mechanical expertise with community program leadership. A WyoTech-trained former Diesel Technician with the practical skills to maintain facilities, operate farm equipment, and manage livestock. Uniquely qualified to bridge the gap between farm labor and public engagement, leveraging background in group instruction and team leadership to deliver safe, educational recreation experiences. Committed to supporting the City of Bellevue’s mission through hard work, safety compliance, and exceptional public service.
Overview
12
12
years of professional experience
Work History
Luxury Specialist -> Senior Luxury Specialist -> Elite Luxury Specialist
The RealReal
01.2021 - Current
- Designed, tested, and rolled out a 7–14–21 day outreach framework to mine a 30-day lead base, enabling the organization to project 20% of total units from self-generated pipeline (up from 5% before implementation). Trained multiple teams on the process.
- Selected for two pilot programs, providing feedback that influenced sales strategy and operational processes across the organization.
- Chosen twice for the company’s Leadership Development Program, and leveraged that training to mentor new hires, lead team trainings, and support cross-team skill development.
- Acted as internal Community Lead for new hires, creating a support system that reduced ramp-up time and improved team morale.
- Own a high-value portfolio of repeat clients, building long-term relationships, uncovering new opportunities in their closets, and growing revenue per account year over year.
- Maintained a 32.6%+ conversion rate on market-generated leads (26.8% company average) and 64.6%+ on self-generated opportunities (43.7% company average), consistently outperforming company benchmarks and driving significant new business.
- Generated over $12M in consignment value in less than 4 years with a blended attainment of 123% since September 2021, ranking among the top performers on the team.
- Manage a high-value remote book of 300+ consignor relationships nationwide, using Salesforce and internal CRM tools to track pipeline, keep opportunity stages current, and give leadership clean, reliable forecasts.
Account Executive - Senior Account Executive
Sinclair Broadcast Group
01.2018 - 01.2021
- Owned a national book of SMB advertisers in an inside-sales model, selling full-funnel TV, digital, and social campaigns via phone, video, and email to drive measurable gains in visibility and sales.
- Helped leadership refine sales process by identifying friction points in multi-month deal cycles, suggesting changes to touchpoint sequencing and messaging that contributed to a 29% improvement in client engagement and retention over two years.
- Onboarded and mentored new reps through structured shadowing, leading team meetings, and delivering training; partnered with leadership to coach underperforming reps and improve overall team performance and morale.
- Consistently exceeded sales targets and achieved a 68% client retention rate over three years by identifying specific client needs and delivering personalized, value-driven solutions.
- Managed multi-month sales cycles with structured touchpoints, keeping stakeholders engaged and aligned as priorities evolved.
Personal Trainer - Bootcamp Instructor - Marketing Manager
Elite Fitness
01.2015 - 01.2018
- Trained an average of 8 clients per day with tailored fitness programs, driving strong satisfaction and retention.
- Built and managed a loyal community of 40+ recurring members, fostering peer-to-peer support that increased client retention by 18%
- Tracked client progress and key metrics in Excel to continuously refine programming and outcomes, building simple reporting that informed scheduling and program design.
- Oversaw digital and local marketing campaigns (social, email, events) and managed a small team of trainers, contributing to a 25% increase in new client sign-ups within one year.
Diesel Technician
Contracted
01.2014 - 2015
- Maintained and repaired heavy construction equipment for Stoneway Concrete, Rhino Construction, and Road Construction NW.
- Performed field service and emergency repairs on excavators, loaders, and concrete equipment.
- Gained hands-on experience with hydraulic systems, diesel diagnostics, and preventive maintenance.
- Recognized that my strengths aligned better with business operations and customer-facing roles, leading to an intentional career pivot.
Education
Major - Diesel Technology - Chassis Fabrication - Business Management
Wyoming Technical Institute
Laramie, Wyoming06.2014
Skills
- Heavy Equipment Operation
- High Level Maintenance & Repair Skills
- Basic Livestock Care
- Basic Veterinary Support
- Management & Leadership
- Training & Coaching
- Administrative Organization (Microsoft & Google Suites)
- Property Maintenance
Websites
Accomplishments
- The RealReal
- Promoted to Elite Luxury Specialist for reaching $12,000,000 in consignment value
- Promoted to Senior Luxury Specialist for reaching $7,000,000 in consignment value
- 2x Elite Club Qualifier
- Leadership Development Program Graduate
- Peer Mentor Program Leader
- Highest Average Deal Size 2023
- Most Clients Onboarded 2024
- Sinclair Broadcast Group
- Promoted to Senior for holding a 140%+ rolling average for 6 straight months
- 2x Presidents Club Qualifier
- Highest Average Deal Size 2020
- 2nd Overall in Revenue 2019
- Breakout Player of The Year 2018
Timeline
Luxury Specialist -> Senior Luxury Specialist -> Elite Luxury Specialist
The RealReal
01.2021 - Current
Account Executive - Senior Account Executive
Sinclair Broadcast Group
01.2018 - 01.2021
Personal Trainer - Bootcamp Instructor - Marketing Manager
Elite Fitness
01.2015 - 01.2018
Diesel Technician
Contracted
01.2014 - 2015
Major - Diesel Technology - Chassis Fabrication - Business Management
Wyoming Technical Institute