Kurtis Fagundes
Klamath Falls,OR
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Knife River Corporation, with expertise in safe driving practices and exceptional customer relations. Spearheaded quality control initiatives, achieving significant improvements in service delivery. Skilled in heavy equipment operation and adept at fostering team productivity through effective leadership and attention to detail.
Overview
12
12
years of professional experience
Work History
Ready Mix Driver
Knife River Corporation
02.2021 - 08.2024
- Boosted fuel efficiency with careful route planning, adherence to speed limits, and conscientious driving habits.
- Ensured optimal concrete quality by managing slump adjustments according to job specifications.
- Effectively managed time-sensitive deliveries ensuring minimal wait times at job sites.
- Built and deepened relationships with clients like construction companies.
QC Technician
Knife River Materials
02.2018 - 02.2021
- Maintained a safe work environment by adhering to established safety protocols, reporting potential hazards, and participating in safety trainings.
- Assisted in achieving company objectives by providing accurate and timely data analysis for continuous improvement efforts.
- Contributed to customer satisfaction by promptly addressing quality-related issues, resolving complaints, and providing technical support as needed.
- Ensured compliance with industry standards by maintaining up-to-date knowledge of relevant regulations, guidelines, and best practices.
Circle Grind Supervisor
Pacific Tool and Guage
08.2012 - 01.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
GED -
Gladiola
Grants Pass, ORSkills
- Safe Driving Practices
- Route Planning Abilities
- Heavy Equipment Operation
- Customer Relations
- Inspection abilities
- Documentation skills
- Adherence to safety protocols
- Quality control understanding
- Incident Reporting
- Commercial driver's license
- Critical thinking abilities
- Mechanical Knowledge
- Hand-Eye Coordination
- Environmental awareness
- Attention to Detail
Timeline
Ready Mix Driver
Knife River Corporation
02.2021 - 08.2024
QC Technician
Knife River Materials
02.2018 - 02.2021
Circle Grind Supervisor
Pacific Tool and Guage
08.2012 - 01.2018
GED -
Gladiola
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