Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Kusalin Roberts

San Diego,CA

Summary

Dynamic Radar Technician with proven expertise in troubleshooting and maintaining advanced radar systems at the Department of Defense. Recognized for enhancing team collaboration and reducing downtime through effective communication and critical thinking. Committed to professionalism and detail-oriented documentation, ensuring operational excellence in high-pressure environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Radar Technician

Department Of Defence
02.2020 - 12.2024
  • Updated documentation such as technical manuals and equipment maintenance records.
  • Responses/operations and normal operations.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Maintained detailed records of system performance, identifying trends to inform future improvements.
  • Reduced downtime by troubleshooting and repairing faulty radar components in a timely manner.
  • Improved team collaboration, coordinating with fellow technicians on complex projects and installations.
  • Providing the ship with 360 degrees of radar coverage in the defense of the ship and her fleet.
  • Operated Fire Control Radar SPY-1B.

Retail Sales Associate

Augusta National Golf Club
04.2016 - 04.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Front of House Employee

Chick-fil-A
04.2017 - 12.2017
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

High School Diploma -

Grovetown High School
Grovetown, GA
05.2018

Skills

  • Customer service
  • Hardware installation
  • Test equipment operation
  • Time management
  • Attention to detail
  • Reliability
  • Effective communication
  • Team collaboration
  • Critical thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Professionalism

Accomplishments

  • Honor Graduate of Naval Fire Controlman School. (2021)
  • Achieved the rank of E-5 (Petty Officer Second Class) as an Active Duty component in the Department of Defense. (2023)
  • Performed 450 preventative maintenance checks resulting in a 99% PAR. (2024)
  • Dedicated over 300 hours troubleshooting enabling the restoration of the Fire Control radar to 100%. (2024)


Certification

LEAN Six Sigma Yellow Belt (2024)

Languages

English
Native or Bilingual
Thai
Native or Bilingual

Timeline

Radar Technician

Department Of Defence
02.2020 - 12.2024

Front of House Employee

Chick-fil-A
04.2017 - 12.2017

Retail Sales Associate

Augusta National Golf Club
04.2016 - 04.2018

High School Diploma -

Grovetown High School

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