Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KUSHTRIM HAMITI

Weehawken,NJ

Summary

Results-driven professional with years of experience in sales, customer service, and business development. Proven track record of consistently meeting and exceeding goals, with an ability to develop and maintain successful relationships with clients. Skilled in data analysis, forecasting, and problem-solving to optimize customer service, increase sales, and identify new business opportunities. Highly motivated self-starter, with a passion for providing exceptional customer service and achieving success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Facilities Assistant

Felician University
10.2021 - Current
  • Implemented procedures for tracking assets within the facility including furniture and equipment inventories
  • Conducted regular walkthroughs of facilities to identify potential hazards or areas needing improvement
  • Monitored vendor performance to ensure quality assurance standards were met
  • Trained new employees on proper use of equipment and safety protocols within the workplace environment
  • Coordinated special events held onsite including setup and teardown requirements
  • Researched new technologies that could improve efficiency in facility operations.

Sales Agent

Euro Pro
05.2018 - 09.2021
  • Developed strong communication skills for successful customer service
  • Assisted customers with technical support issues over the phone or online chat
  • Recognized as a top performer by consistently exceeding monthly quotas
  • Researched new products, services, promotions, prices, and policies regularly
  • Monitored customer feedback closely and implemented improvements accordingly
  • Provided excellent product knowledge to customers, resulting in increased sales.

Sales Manager

01.2015 - 01.2018
  • Managed customer accounts and customer relationships
  • Established relationships with key customers, providing personalized service and support
  • Provided coaching and feedback to staff on an ongoing basis in order to improve job performance
  • Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently
  • Managed sales team activities by evaluating needs of each territory and participating in sales calls.

Education

Master of Business Administration -

Felician University
Rutherford, New Jersey
05.2024

Bachelor of Arts (B.A.) in Accounting and Business Management -

UBT College
Pristina, Kosovo
05.2020

Skills

  • Microsoft Office
  • QuickBooks
  • FMX
  • Maintenance Direct

Certification

  • Accounting Training Certification - FIFO
  • N.A.S- Higher Level English Course
  • Accounting Training Certification - SKAK
  • Oxford Course - Higher Level English Course

Languages

Albanian
Native or Bilingual
English
Full Professional
Turkish
Limited Working
Spanish
Elementary

Timeline

Facilities Assistant

Felician University
10.2021 - Current

Sales Agent

Euro Pro
05.2018 - 09.2021

Sales Manager

01.2015 - 01.2018

Master of Business Administration -

Felician University

Bachelor of Arts (B.A.) in Accounting and Business Management -

UBT College
  • Accounting Training Certification - FIFO
  • N.A.S- Higher Level English Course
  • Accounting Training Certification - SKAK
  • Oxford Course - Higher Level English Course
KUSHTRIM HAMITI