Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kwamika Dawson

Franklin,VA

Summary

Seasoned professional with 17 years of experience ,adept at managing documents with high accuracy and attention to detail. Proven track record in fast-paced environments, ensuring precise handling and processing of information. Skilled in computer-based transactions and office operations, maintaining strict confidentiality and quality standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Production Technician I (Coffee Processing)

Keurig Dr Pepper
Windsor, Virginia
11.2018 - Current
  • Operate advanced machinery, including particle distribution analyzers and grinding equipment, to meet precise product specifications
  • Conduct regular equipment maintenance in collaboration with technical support teams to ensure operational efficiency and reliability
  • Manage inventory and apply specialized flavorings to coffee products, adhering to stringent quality control standards
  • Execute computer-based transactions in enterprise resource planning systems such as SAP and MES, maintaining accurate production records.
  • Conduct routine equipment maintenance and handle computer transactions within enterprise resource planning systems.
  • Prepare and regulate machinery for operational processes, maintaining adherence to safety, quality, and production protocols.
  • Communicate with management to report work progress, material availability, and production challenges, ensuring efficient resource management.
  • Coordinate equipment and personnel scheduling, verify material supply, and generate work orders to align with production schedules and inventory needs.
  • Performed production adjustments for quality and productivity.

Machine Operator (Production)

Keurig Dr Pepper
Windsor, Virginia
10.2015 - 11.2018
  • Operated and monitored high-speed production equipment, adhering to quality assurance protocols and making necessary adjustments to maintain product standards
  • Conducted comprehensive quality checks and maintained accurate records of production data to support process improvements and compliance with quality systems
  • Trained new operators, contributed to problem-solving initiatives, and upheld safety and sanitation standards to ensure a safe, efficient, and clean working environment.

Office Services Specialist

Indian Creek Correctional Center
Chesapeake, Virginia
04.2014 - 10.2017
  • Streamlined front-office workflows, effectively managing incoming correspondence and ensuring accurate distribution to relevant parties
  • Upheld stringent confidentiality protocols during the processing of sensitive documents and executed various clerical support duties with proficiency in office technology
  • Facilitated the coordination of offender job placements by employing CORIS for the strategic identification and alignment of individuals with appropriate work opportunities according to housing assignments.

Correctional Officer

Lawrenceville Correctional Center
Lawrenceville, Virginia
11.2010 - 04.2014
  • Maintained order and enforced regulations to ensure a secure environment, effectively managing inmate activities and preventing disturbances
  • Conducted thorough inspections of inmate property for contraband and processed visitor entries in compliance with facility protocols.

Warehouse Assistant/Packer

QVC
Suffolk, Virginia
07.2009 - 11.2010
  • Streamlined production flow by proficiently executing diverse warehouse tasks, including the operation of equipment for product stocking and meticulous preparation of merchandise for shipment
  • Ensured quality control by inspecting and reworking damaged products, coupled with accurate pre-counting, verification, and categorization of invoices.

Food Handler/Crew Leader

Burger King
Windsor, Virginia
06.2006 - 10.2008
  • Managed cash transactions and prepared meals, ensuring customer satisfaction through efficient order fulfillment and quality service
  • Conducted training for new staff members and supervised a team, effectively maintaining daily operations while assisting with financial tasks, including bank deposits and budget documentation processing.

Education

Certificate, EKG and Phlebotomy -

Paul D Camp Workforce Center
Franklin, Virginia
06.2022

High School Diploma, General Education -

Southampton High School
Courtland, Virginia
06.2009

Skills

  • Proficient in Microsoft Office Suite
  • Data Entry
  • Time Management
  • Strong Written and Verbal Communication
  • Multitasking
  • Customer Service
  • Detail-Oriented
  • Organizational Skills
  • Basic Accounting
  • Scheduling and Calendar Management
  • Attention To Detail
  • Proofreading
  • Editing
  • Product Assembly
  • Production Scheduling
  • Quality Control
  • Production Optimization
  • Continuous Improvement
  • Machine Operation
  • Equipment Inspection
  • Six Sigma principles

Certification

  • EKG Certificate, Paul D Camp Workforce Center, 06/2022
  • Phlebotomy Certificate, Paul D Camp Workforce Center, 06/2022

References

References available upon request.

Timeline

Production Technician I (Coffee Processing)

Keurig Dr Pepper
11.2018 - Current

Machine Operator (Production)

Keurig Dr Pepper
10.2015 - 11.2018

Office Services Specialist

Indian Creek Correctional Center
04.2014 - 10.2017

Correctional Officer

Lawrenceville Correctional Center
11.2010 - 04.2014

Warehouse Assistant/Packer

QVC
07.2009 - 11.2010

Food Handler/Crew Leader

Burger King
06.2006 - 10.2008

Certificate, EKG and Phlebotomy -

Paul D Camp Workforce Center

High School Diploma, General Education -

Southampton High School

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