Kwanea Parr
Jacksonville,FL
Summary
Dependable service team member with proven skills in supporting restaurant operations and meeting diverse customer needs. Trained in safe food handling, supply stocking and sanitation. Team-oriented worker with excellent organizational and time management abilities. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Has the ability to consistently provide an exceptional level of customer services, briefly explain complex issues in simple terms, and demonstrate appropriate de-escalation techniques is critical to their success.
Overview
1
1
year of professional experience
Work History
Service Crew Member
McDonald's
03.2022 - 09.2022
- Beverage specialist
- Drive Thru
- French Fries
- Hash browns
- Lobby
- Transition
- Window
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Kept customer and food preparation areas clean and well-organized.
- Answered customer questions and took orders.
- Completed opening, closing and shift change tasks by following company guidelines.
- Handled food safely to protect customers from cross-contamination or illness risks.
- Verified orders and bagged items for easy transport.
- Interacted pleasantly with customers and warmly greeted patrons upon entrance to store.
- Maintained order of customer and crew member work areas.
- Assisted with filling soft drinks and pouring coffee.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
- Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.
- Delivered food and drink items quickly to help minimize customer wait times.
- Took orders, prepared foods and processed payments in full-service establishment.
- Totaled bills, accepted payments and returned change.
- Mastered serving, cooking, counter and drive-through to flex across different stations.
Office Assistant
Northside High School
01.2022 - 05.2022
- Printed office work
- Ran errands
- File and scan paperwork
- Checked students in and out
- Customer service
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Dispersed incoming mail to correct recipients throughout office.
Education
High School Diploma -
Northside High School
Warner Robins, GA05.2022
Skills
- Basic food preparation
- Money Transfer Systems
- Training and coaching
- Reliable team worker
- Neat, clean and professional appearance
- Comfortable standing for long time periods
- Engaging personality
- Printing
- Customer service
- Microsoft office
- Office work
- Consultative Sales
- Product Knowledge
Timeline
Service Crew Member
McDonald's
03.2022 - 09.2022
Office Assistant
Northside High School
01.2022 - 05.2022
High School Diploma -
Northside High School
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