Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse
Elizabeth Franks

Elizabeth Franks

Fremont,OH

Summary

Competent, conscientious, and detail-oriented professional skilled in data analysis, processing, and reporting with successful experience in both healthcare and financial services. Quick study, able to understand, assimilate, and convey new requirements with good presentation and people skills while maintaining a drive for continuous improvement.

Overview

10
10
years of professional experience
1
1
year of post-secondary education
3
3
Certifications

Work History

Accelerated Tax Associate

H&R Block
01.2022 - 01.2024
  • Conducted face-to-face tax interviews with clients
  • Prepared complete and accurate tax returns
  • Generated business growth, increased client retention, and offered additional products and services
  • Provided IRS audit support
  • Supported office priorities through teamwork and collaboration.

Member Services Representative

Fremont Federal Credit Union
07.2021 - 01.2022
  • Handled transactions for members, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
  • Perceived member needs, provided information on new products and services, and directed members to branch representatives as needed
  • Reconciled cash drawers at the end of your shift, counted and packaged coins and currency, turned in any excess or damaged currency to head teller
  • Delivered an excellent level of customer service while providing assistance with a smile to each and every member.

Machine Operator

Kraft Heinz Company
12.2017 - 02.2019
  • Gained skills in food production, cleaning, distribution, and quality control process while paying close attention to heavy equipment operations
  • Developed a deeper understanding of commercial awareness
  • Followed safety procedures while repairing, cleaning, or adjusting heavy equipment
  • Followed correct policy and procedures to maintain continuous improvement throughout factory.

Registered Medical Assistant

NOMS Healthcare
09.2016 - 03.2017
  • Recorded patients' medical history, vital statistics, or information such as test results in medical records
  • Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests
  • Performed general office duties, such as answering telephones, taking dictation, or completing insurance forms
  • Obtained blood specimens by performing venipuncture and fingersticks
  • Tracked inventory and ordered medical, lab, or office supplies or equipment as needed.

Certified Pharmacy Technician

CVS Pharmacy, Ohio
03.2014 - 08.2016
  • Prepared new prescription and refill requests for patients
  • Processed prescriptions electronically and ensured all information was complete and accurate
  • Dispensed, packaged, and labeled medications for patients per the prescription and/or provider’s orders
  • Maintained pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs
  • Maintained a safe and clean pharmacy by complying with procedures, rules, and regulations.

Education

Certificate of Completion in Medical Assisting - Medical Assisting

Vanguard-Sentinel Adult Career And Technology Cent
Fremont
09.2007 - 05.2008

Skills

Team Leadership

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Certification

RMA

Timeline

Accelerated Tax Associate

H&R Block
01.2022 - 01.2024

Member Services Representative

Fremont Federal Credit Union
07.2021 - 01.2022

Machine Operator

Kraft Heinz Company
12.2017 - 02.2019

Registered Medical Assistant

NOMS Healthcare
09.2016 - 03.2017

Certified Pharmacy Technician

CVS Pharmacy, Ohio
03.2014 - 08.2016

Certificate of Completion in Medical Assisting - Medical Assisting

Vanguard-Sentinel Adult Career And Technology Cent
09.2007 - 05.2008

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Elizabeth Franks