Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Kweku Opuni

Quality Assurance Specialist / Vulnerability Analyst
Newark,Delaware

Summary

Goal-oriented, proficient professional with fourteen year of experience in fast-paced environment. Key strengths include multitasking, problem solving, document keeping and organizational skills and a strong computer proficiency. Seeking to use my expertise in your organization. Ready to help executives achieve company goals with my resources and knowledge.

Overview

17
17
years of professional experience
1
1
year of post-secondary education

Work History

Quality Assurance Specialist

Siemens Healthineers
Newark , DE
03.2021 - Current
  • Control the approval, release, and revision of product configuration documents to ensure conformance to customer and regulatory requirements.
  • Arbitrate and serve as technical authority regarding document control issues.
  • Develop and implement documentation improvement policies.
  • Release and archive of controlled documents.
  • Support Operations, Quality and R&D departments in the Change Order process by revising controlled documents and preparing them for routing.
  • Verify data/values on paperworks including manufacturing and testing from all the site’s laboratories and production areas for quality and accuracy before products are released to be shipped.
  • Generate, edit and/or create Certificate of Analysis (CoA) for products with LIMS and company’s intranet or request CoA from vendors for some products.
  • Communicate with vendors and all departmental authorities via all available platforms including Microsoft Team, phones and emails.
  • Engage in weekly report meetings; in-person or on Microsoft Team call.
  • Audit and regulate office cabinets to ensure availability of all needed paperwork from laboratories, production areas and office supplies.
  • Perform data entry by inputting; available, in-process and completed files into Excel Spreadsheet.
  • Conduct investigations with Corrective and Preventive Action (CAPA) management through Quality Notification (QN) procedure.
  • Update and print current documentations needed.
  • Assists co-workers with minor IT supports such as troubleshooting, system configuration, approved software/patch updates, network setup (printers, scanners, laptops and personal computers), etc with the help of IT experts of the company.

IT Support Specialist/Data Analyst

DataSev
Newark , DE
06.2020 - 11.2022
  • Gathered information for research, system and application updates from open-sources and vendor specific platforms.
  • Designed and setup computer network topographically.
  • Researched, installed and updated software and patches.
  • Performed data entry and data analytic functions using Excel Spreadsheet, Structured Sequel Language (SQL) and Python.
  • Configured firewalls and other security apparatus for small home or office networks.
  • Conducted discussions with key stakeholders to collect information on business processes, user requirements and end goal.
  • Identified potential solutions for both technical and business suitability.
  • Ensured sustainable operation by training the client’s staff on the system.
  • Developed short-term and long-term goals for the DataSev team with client to improve risk mitigation.

Chemical Receiving and Inspector

Siemens Healthineers
Newark, DE
04.2017 - 03.2021
  • Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
  • Physically inspected and verified information on packing slips, Bill of Lading and/or Certificate of analysis (CoA) with the material to validate authenticity and accuracy.
  • Provided new item setup, merchandising and inventory control.
  • Responded to vendors concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Stored materials in their respective approved storage conditions after receipt into the system and updating inventory via SAP.
  • Took samples of chemicals for Laboratory research and archives.
  • Kept records of all materials received and/or worked on for reference and audit.
  • Distributed chemicals and supplies needed by various production areas.
  • Cross-trained in different areas such as receiving, shipping and packaging.
  • Conducted Inventory Cycle count and trained new employees.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Assisted with common IT troubleshoots with help from the company's IT professionals on site and remotely.

Customer Service Associate

Target
Brandywine, DE
08.2006 - 10.2016
  • Time span: 2006 to 2012 - Mount Kisco, New York as Customer Service associate. 2012 to 2016 - Brandywine, Delaware as Warehouse Associate.
  • Supervised toys and electronics department.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Helped large volume of customers daily with positive attitude and focus on customer satisfaction.
  • Used available tools such as scanners and computers to locate merchandises for customers.
  • Informed customers about special promotions and provided detailed information for various products.
  • Handled billing, payment issues following guidelines and resolving disputes properly.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Performed inventory control, such as Cycle Counts and stocking merchandise.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Education

High School Diploma -

Cascades High School
New York, NY
09.2003 - 09.2004

CompTia Security+ - Cybersecurity - Vulnerability Scanning

Crest Consulting Group
Rockville, MD
02.2023 - 05.2023

Skills

    Technical troubleshooting

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

CompTia Security+ - Cybersecurity - Vulnerability Scanning

Crest Consulting Group
02.2023 - 05.2023

Quality Assurance Specialist

Siemens Healthineers
03.2021 - Current

IT Support Specialist/Data Analyst

DataSev
06.2020 - 11.2022

Chemical Receiving and Inspector

Siemens Healthineers
04.2017 - 03.2021

Customer Service Associate

Target
08.2006 - 10.2016

High School Diploma -

Cascades High School
09.2003 - 09.2004

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Kweku OpuniQuality Assurance Specialist / Vulnerability Analyst