KY-ANNA JNO BAPTISTE
East Orange,NJ
Summary
Experienced Certified Medical Assistant (CMA) and Surgery Scheduler with over 5 years of experience supporting physicians and delivering high-quality patient care in fast-paced medical environments. Skilled in patient intake, surgery scheduling, EKGs, vital signs, injections, insurance verification, electronic medical records (EMR/EHR), and patient education. Recognized for strong organizational abilities, attention to detail, and commitment to maintaining patient confidentiality while providing exceptional customer service.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Certified Medical Assistant
Vanguard Medical Group
Verona, NJ
04.2025 - Current
- Administered patient care and assisted in clinical procedures to ensure optimal patient outcomes.
- Managed electronic health records, facilitating accurate documentation and streamlined patient information retrieval.
- Coordinated patient appointments, enhancing scheduling efficiency and improving office workflow.
- Educated patients on treatment plans and medication management to promote adherence and understanding.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Certified Medical Assistant (CMA)/Surgery Scheduler
Bond Plastic Surgery
Montclair, NJ
06.2024 - Current
- Coordinate and schedule surgical procedures while ensuring compliance with physician and facility requirements.
- Prepare patients for examinations and procedures by obtaining vital signs and medical histories.
- Assist physicians during surgical and clinical procedures while maintaining sterile techniques.
- Manage patient records and documentation using electronic medical record systems.
- Educate patients on pre-operative and post-operative care instructions.
- Collaborate with multidisciplinary healthcare teams to ensure seamless patient care and scheduling efficiency.
Certified Medical Assistant/Receptionist
Riverside Medical Group
West Orange, NJ
08.2019 - 06.2024
- Performed patient intake, obtained vital signs, and documented medical histories.
- Assisted physicians with examinations, treatments, injections, immunizations, and diagnostic testing.
- Verified insurance eligibility, obtained authorizations, and coordinated billing-related activities.
- Managed appointment scheduling, patient communications, and front-desk operations.
- Maintained medical supply inventory and ensured proper storage of clinical materials.
- Delivered excellent customer service while handling high patient volumes in a fast-paced practice.
Education
Bachelors - Business in Health Administration
Berkeley College Online
Newark, NJ08.2023
Associate - Medical Assisting
Berkeley College
Newark, NJ08.2020
Skills
Electronic Medical Records (EMR/EHR)
Insurance Verification & Prior Authorizations
Patient Intake
Appointment Scheduling
Surgery Coordination
HIPAA Compliance
Injections & Immunizations
Phlebotomy (if applicable)
Customer Service
Medical Terminology
Certification
- CMA
- CET
- CPT
- BLS
Timeline
Certified Medical Assistant
Vanguard Medical Group
04.2025 - Current
Certified Medical Assistant (CMA)/Surgery Scheduler
Bond Plastic Surgery
06.2024 - Current
Certified Medical Assistant/Receptionist
Riverside Medical Group
08.2019 - 06.2024
Associate - Medical Assisting
Berkeley College
Bachelors - Business in Health Administration
Berkeley College Online