Jennifer Rivera
Valrico
Summary
Compassionate and detail‑oriented Certified Medical Assistant with hands‑on clinical experience in a physician’s office setting. Skilled in patient intake, clinical procedures, EMR documentation, and patient communication. Proficient in Athena EMR for charting, scheduling, and workflow management. Known for delivering patient‑centered care while maintaining accuracy and efficiency in fast‑paced environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Millennium Physician Group
09.2023 - Current
- Perform patient intake including vital signs, medical history, and chief complaints.
- Assist providers during patient examinations and clinical procedures.
- Administer injections, collect specimens, and perform EKG testing.
- Maintain accurate documentation within electronic medical record systems.
- Prepare and sanitize exam rooms and maintain medical supply inventory.
- Educate patients on treatment instructions, medications, and follow-up care.
- Process prior authorizations for medications, ensuring timely approval and continuity of patient care.
- Conduct virtual patient intake for telehealth appointments.
Medical Records Analyst
Memorial Hospital
02.2007 - 01.2009
- Managed patient medical records including chart retrieval, organization, and documentation.
- Maintained accurate patient information through detailed data entry.
- Assisted physicians and clinical staff with locating and processing medical charts.
- Provided phone support and customer service to patients and hospital staff.
- Resolved record discrepancies while ensuring compliance with hospital procedures.
- Trained and mentored up to five new Medical Records Assistants.
Sales Representative
New York & Company
12.2005 - 12.2007
- Delivered high-quality customer service in a fast-paced retail environment.
- Processed cash transactions and maintained register accuracy.
- Assisted with inventory management, merchandising, and product stocking.
- Conducted price checks, labeling, and supply ordering to support store operations.
Education
Medical Assisting Diploma -
Southern Technical College
Brandon, FL08-2023
Skills
- Vital Signs
- EKGs
- Injections
- Specimen Collection and Processing
- Basic Wound Care
- Staple & Suture Removal
- Throat Cultures
- Pre-Op & Post-Op Patient Care
- Instrument Sterilization
- Patient Positioning & Draping
- Telehealth: Virtual intake, documentation, and visit support
- Prescription Refills
- Electronic Medical Records (EMR/EHR)
- Charting & Records Management
- Medical Terminology
- Anatomy & Physiology
- Pharmacology
- HIPAA & OSHA Compliance
- Bloodborne Pathogens Safety
- Microsoft Office Suite
Certification
- AHA CPR Certification
- Electronic Medical Records (EMR/EHR)
Languages
English
Spanish
Awards & Recognitions
- Employee of the Quarter, Millennium Physician Group (2025) — for outstanding dedication, integrity, and unwavering commitment to excellence.
Timeline
Certified Medical Assistant
Millennium Physician Group
09.2023 - Current
Medical Records Analyst
Memorial Hospital
02.2007 - 01.2009
Sales Representative
New York & Company
12.2005 - 12.2007
Medical Assisting Diploma -
Southern Technical College