Kya Miller
Lewisville
Summary
Dynamic Account Manager with a proven track record of expanding account packages. Since 2023, my sales growth was recorded at a 45% increase at Electra Sales. This growth showcases expertise in vendor relations and customer solutions. I excell in business development and marketing, with an engaging personality. This, combined with superior product knowledge has secured and grown key accounts. I demonstrate leadership in training and implementing efficient systems, driving significant improvements in customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Account Manager /Lighting Specialist
Electra Sales
02.2023 - Current
- Grew account package from 16M to 23.5M from 2023 to 2025.
- Held multiple training sessions between distribution, Contractors and end-users to educate the market on products.
- Implemented internal new quoting system resulting in quicker quote time with an emphasis on efficiency and positive customer interaction.
- Led the Lighting Department for expertise, securing deals, VE jobs, walks / audits, photometric layouts, design build covering the majority of TX.
- Negotiated contracts and partnerships between Distribution, Contractors, End users, and manufactures securing favorable agreements for all parties.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Territory Sales Representative
Rexel USA
03.2022 - 02.2023
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions in the Commerical Real Estate market.
- Worked with Cities, ISDs, CRE, Healthcare, Universities (all end-user) along with a few Industrial and handful of Contractors.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Created relationships with Building Engineers, Property Managers, Maintenance Leads, Purchasing Departments, Construction Managers, Energy Managers, Facility Supervisors, producing sales in multiple departments within one building.
- Used Business Development/Marketing strategies to open the door, and product knowledge and sales techniques to close deals.
Lead Generation Specialist /Business Development Representative
Rexel USA
02.2021 - 03.2022
- Cold called perspective customers to determine product or service needs, ascertain timelines and identify decision-makers.
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Met with non-active customers to discuss and find pain points/needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to event marketing, sales and brand promotion.
- Took on the Interim Digital Marketing Manager position for 13 months along with Marketing Director job duties for 6 months.
- Managed Social Media, paid advertising, and email campaigns for Rexel across the country.
Merchandiser/Inside Sales
Bell And McCoy
10.2018 - 03.2020
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Manage all commercial clientele within TX & OK on displays, product, and promotions.
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products/push new products.
- Completed accurate order entry, including data verification.
- Documented shipping information for each order and tracked packages when necessary.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Education
No Degree - Education
North Central Texas College
Gainesville, TXHigh School Diploma -
Denton High School
Denton, TX06.2013
Skills
- Engaging personality
- Vendor relations
- Cold calls
- Deal securing
- Writing Spec
- Managing Turn-Key Projects
- Customer solutions
- Reliable and punctual
- Marketing
- Business Development
- Product knowledge
Timeline
Account Manager /Lighting Specialist
Electra Sales
02.2023 - Current
Territory Sales Representative
Rexel USA
03.2022 - 02.2023
Lead Generation Specialist /Business Development Representative
Rexel USA
02.2021 - 03.2022
Merchandiser/Inside Sales
Bell And McCoy
10.2018 - 03.2020
No Degree - Education
North Central Texas College
High School Diploma -
Denton High School
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