Kayla Stevens
Mansfield,OH
Summary
- I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- I am a responsible Bartender skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
2
2
years of professional experience
Work History
Account Executive
NuGen Outdoor Enterprises,LLC
Bellville, OH
01.2022 - 12.2023
- Utilized CRM to collect, organize and manage sales data and customer information.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Performed product demos at conferences, meetings, seminars, or other venues as necessary.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Identified customer needs by asking questions and advising on best solutions.
Bartender
The Pub
Howard, OH
01.2023 - 11.2023
- Monitored bar inventory and promptly restocked low items before depletion.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Greeted frequent visitors by name and explained new promotions.
- Collected and organized daily till totals and tips.
- Balanced daily registers and generated sales reports for management.
- Performed opening and closing duties including restocking supplies.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Developed good working relationships with fellow employees through effective communication.
Education
High School Diploma -
Clear Fork High School
Bellville, OH06-2012
Skills
- Managing Client Relationships
- Written and Verbal Communication
- Service-Oriented Mindset
- Outstanding Customer Service
- Marketing and Sales Experience
- Outgoing Personality
- Bar Service Preparation
- Creative Mixology
- Maintaining a Clean Bar
- Engaging Personality
- Handling Difficult Customers
About me
- I am a mother.
- I enjoy gardening and spending time outdoors hiking,Kayaking and traveling.
- I enjoy cooking and watching cooking show competitions
References
References available upon request.
Timeline
Bartender
The Pub
01.2023 - 11.2023
Account Executive
NuGen Outdoor Enterprises,LLC
01.2022 - 12.2023
High School Diploma -
Clear Fork High School
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