Kyaime Rolle
Suitland,MD
Summary
Network Management Adminstrator in US Air Force with 3 years of experience with administrating, securing, troubleshooting, and resolving network, system, and end user issues. Pursuing in position in Information Technology such as and not limited to Network Administration, Cloud Computing services, and Cyber Security. Expertise in leading high-performing teams, great communication skills, zealous customer service, and the creation of positive and inclusive work environments. Worked hand in hand with Northrup Grumman and Boeing personnel to maintain the B-2 Spirit Bomber and the E-4B Doomsday plane. Awarded the title of Dedicated Crew Chief....
Overview
7
7
years of professional experience
Work History
Network Management Adminstrator
US Air Force
09.2024 - Current
- Conducted maintenance on LAN/WAN network, 465 switches & routers which supports 22,000 users in National Capitol Region Area.
- Monitored networks, connections, and event logs via SecureCRT and SolarWinds to respond to outages, failures and network errors
- Utilized Cisco Unified Communications Managers (CUCM) to establish route patterns/lists, dial plans, and configure secure VOIP phone systems.
- Verified Cisco Router/ Switch Configurations via SSH ensuring correct IP schemes, tunnel/VLAN configurations, and OSPF/BGP configurations.
- Trouble shooting Cisco routers/switches to ensure an uptime of 95%.
- Coordinated projects, daily tickets and events to subordinates with effective equipment to restore/upgrade IT equipment.
Flying Crew Chief
US Air Force
04.2022 - 05.2023
- Supervised aircraft maintenance operations, ensuring compliance with safety and quality standards.
- Led troubleshooting efforts for mechanical issues, enhancing aircraft readiness and reliability.
- Collaborated with pilots to address any concerns or discrepancies regarding the aircraft''s performance, promoting safety and reliability.
- Supported emergency response efforts during incidents involving aircraft damage or injury to personnel, demonstrating adaptability under pressure.
- Enforced strict safety protocols to protect crew members.
- Coordinated complex multi-million-dollar aircraft repairs.
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
Dedicated Crew Chief
US Air Force
04.2018 - 04.2022
- Led team in daily aircraft maintenance operations, ensuring compliance with safety and quality standards.
- Trained and mentored junior crew members on technical procedures and operational protocols.
- Streamlined workflow processes, enhancing efficiency in aircraft readiness and turnaround times.
- Coordinated logistical support for aircraft inspections, maintaining accurate inventory records of tools and supplies.
- Coordinated aircraft maintenance and repair schedules.
- Participated in regular reviews of maintenance procedures and policies, ensuring the most up-to-date information was incorporated into daily operations.
- Championed continuous improvement initiatives, fostering a culture focused on efficiency and excellence in service delivery.
Education
Pleasant Grove High School
Elk Grove, CA06-2017
Skills
- Solar Winds
- Secure CRT
- Cisco Prime
- Cisco ISE
- Cisco Unified Communication Manager
- Subnetting and VLANS
- Handling Classified Data
- Routing/Switching
- APU Certified for Northrup Grumman and Boeing
- Engine Run Certified for Northrup Grumman and Boeing
- Jack Team Lead Certified for Northrup Grumman and Boeing
- Tow Supervisor Certified for Northrup Grumman and Boeing
Timeline
Network Management Adminstrator
US Air Force
09.2024 - Current
Flying Crew Chief
US Air Force
04.2022 - 05.2023
Dedicated Crew Chief
US Air Force
04.2018 - 04.2022
Pleasant Grove High School
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