Kyan Blair
Algonquin,IL
Summary
Dynamic and detail-oriented professional with extensive experience at Cooper’s Hawk, excelling in guest service and teamwork. Proven ability to enhance dining experiences through effective communication and multitasking. Recognized for maintaining high cleanliness standards and training new staff, contributing to improved operational efficiency and guest satisfaction.
Overview
2027
2027
years of professional experience
Work History
Server Assistant
Cooper’s Hawk
- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas to support efficient service operations.
- Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.
- Supported inventory management by restocking supplies and assisting with order accuracy.
- Engaged with guests to address inquiries, enhancing overall dining experience and service quality.
- Trained new team members on restaurant protocols and standards for excellent service delivery.
- Implemented feedback from guests and staff to improve operational efficiency during peak hours.
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
Server
Cooper’s Hawk
Algonquin, IL
11.2024 - Current
- Executed accurate order taking and ensured timely delivery of food and beverages to tables.
- Collaborated with kitchen team to ensure seamless service and high-quality food presentation.
- Maintained knowledge of menu offerings, including wine pairings, to enhance dining experience.
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Contributed to achieving operational goals through effective communication and teamwork with colleagues.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Managed inventory of dining supplies to prevent shortages during service.
Server Assistant
Buffalo Wild Wings
Algonquin, IL
08.2022 - 09.2024
- Monitored dining room atmosphere, ensuring a welcoming environment for patrons at all times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Assisted with dining room set up prior to and after service period.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
- Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
Cook
Buffalo Wild Wings
Algonquin, IL
08.2022 - 09.2024
- Prepared high-quality dishes according to standardized recipes and presentation guidelines.
- Operated kitchen equipment, ensuring proper safety measures and maintenance protocols were followed.
- Collaborated with team members to streamline food preparation processes during peak hours.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
High School Diploma -
Harry D Jacob’s High School
Algonquin, IL05.2022
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Heavy lifting
- Flexible schedule
- Performance improvement
- Multitasking and organization
- Cleaning and sanitizing
- Time management
- Clear communication
- Guest service
Timeline
Server
Cooper’s Hawk
11.2024 - Current
Server Assistant
Buffalo Wild Wings
08.2022 - 09.2024
Cook
Buffalo Wild Wings
08.2022 - 09.2024
Server Assistant
Cooper’s Hawk
High School Diploma -
Harry D Jacob’s High School