Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyan Cole

Clinton Township

Summary

With a proven track record at Securitas Security Services USA, I excel in CCTV surveillance and superior customer service, significantly enhancing security and client satisfaction. Skilled in conflict de-escalation and detail-oriented observation, I've effectively reduced security incidents, demonstrating strong relationship-building capabilities and a commitment to safety and efficiency.

Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.

Overview

4
4
years of professional experience

Work History

Security Officer

Securitas Security Services USA
11.2023 - 10.2024
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Examined doors, windows and gates to verify security.
  • Reported suspicious activities and persons to law enforcement.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Plant Operator

Magna Seating
06.2022 - 08.2022
  • Followed plant safety procedures, rules, and regulations.
  • Operated equipment such as front-end loaders, forklifts, and slakers regularly.
  • Adhered to EPA and OSHA regulations.
  • Operated specialized tools, instruments, and equipment for tests and maintenance.
  • Performed minor mechanical work and routine equipment maintenance.
  • Reduced downtime by quickly identifying and resolving equipment malfunctions or failures.

Deli Clerk

Meijer
12.2020 - 01.2021
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Examined doors, windows and gates to verify security.
  • Reported suspicious activities and persons to law enforcement.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Car Wash Attendant

Jax Car Wash
09.2021 - 12.2021
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
  • Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
  • Maintained and repaired car wash equipment to meet operational demand.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.

Education

High School Diploma -

Mohegan High School
Macomb, MI
06.2021

Skills

  • CCTV surveillance
  • Detail-oriented
  • CCTV monitoring
  • Superior customer service
  • Relationship building and management
  • Conflict de-escalation

Timeline

Security Officer

Securitas Security Services USA
11.2023 - 10.2024

Plant Operator

Magna Seating
06.2022 - 08.2022

Car Wash Attendant

Jax Car Wash
09.2021 - 12.2021

Deli Clerk

Meijer
12.2020 - 01.2021

High School Diploma -

Mohegan High School

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Kyan Cole