Kyanna Haynes
MELBOURNE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Patient Access ER Registration
Melbourne Regional Medical Center
MELBOURNE
07.2022 - 03.2023
- Registered and pre-registered ER patients quickly and accurately, including walk-ins and ambulance arrivals.
- Collected and verified patient demographics, insurance, and medical information.
- Applied identification wristbands and ensured accurate patient tracking.
- Escalated critical patient conditions to medical staff immediately.
- Assisted patients with questions and provided support during high-stress situations.
- Entered admitted patients into correct hospital bed assignments.
- Helped uninsured patients with financial assistance and billing options.
Medical Transport Assistant
Stellar Transport
MELBOURNE
02.2022 - 07.2022
- Assisted in coordinating daily transport schedules for timely deliveries.
- Managed communication between drivers and dispatch to ensure efficient operations.
- Monitored vehicle maintenance schedules to maintain safety standards.
- Assisted with safe transportation of patients to medical appointments.
- Secured patients and wheelchairs according to safety protocols.
- Provided care and professionalism during sensitive patient transports.
- Conducted routine inspections of transport vehicles to ensure compliance.
Culinary Ambassador
SeaWorld Parks & Resorts Orlando
Orlando
11.2021 - 02.2022
- Promoted culinary offerings through engaging presentations and tastings.
- Collaborated with chefs to develop seasonal menu items and recipes.
- Assisted in training staff on food preparation and safety standards.
Patient Transporter
Holmes Regional Medical Center
MELBOURNE
02.2021 - 07.2021
- Transported patients safely between departments and treatment areas.
- Assisted nursing staff with patient transfers and mobility needs.
- Maintained cleanliness and organization of transport equipment and vehicles.
- Followed safety protocols during patient transport to ensure comfort and security.
- Communicated effectively with healthcare team regarding patient status and needs.
- Monitored patient conditions during transit, reporting any changes to staff.
- Greeted patient and explained transport plan and destination.
Cashier / Store Associate
Cumberland Farms
Palm Bay
08.2018 - 08.2019
- Scanned items and processed customer transactions efficiently.
- Handled cash, credit, and debit payments accurately.
- Maintained cleanliness and organization of checkout area consistently.
- Managed inventory by restocking shelves and displays regularly.
- Trained new cashiers on operating procedures and customer service standards.
- Resolved customer complaints with empathy and effective communication skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Reviewed and updated inventory reorder points accordingly.
- Prepared food items according to recipes and company standards.
- Maintained cleanliness and organization of food preparation areas.
- Monitored food quality and freshness throughout the day.
- Completed day-to-day duties accurately and efficiently.
Education
Life Line Academy
Palm Bay, FloridaSkills
- Patient registration
- Medical billing
- Patient tracking
- Emergency response
- Customer Service & Patient Care
- Bilingual: English & Spanish
- Microsoft Office (Word, Excel)
- Inventory Management & Stocking
- Electronic Repairs
- Patient Transport & Safety Procedures
- Data Entry & Registration
- Team Collaboration
Timeline
Patient Access ER Registration
Melbourne Regional Medical Center
07.2022 - 03.2023
Medical Transport Assistant
Stellar Transport
02.2022 - 07.2022
Culinary Ambassador
SeaWorld Parks & Resorts Orlando
11.2021 - 02.2022
Patient Transporter
Holmes Regional Medical Center
02.2021 - 07.2021
Cashier / Store Associate
Cumberland Farms
08.2018 - 08.2019
Life Line Academy