Kyano Robinson
Leland,NC
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at The Arc of North Carolina. Successfully enhanced clients' mental health through tailored support and vocational training. Proven ability to maintain organized records as a Human Resources Assistant, demonstrating attention to detail and adaptability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
AFL Provider
The Arc Of North Carolina
01.2023 - Current
- Offered guidance on stress management and relaxation techniques, improving mental health for numerous clients.
- Provided job coaching and vocational training for older clients with autism, facilitating successful transition into the workforce.
- Provided one-on-one support for individuals with autism, fostering independence and self-confidence in daily activities.
- Improved communication skills for clients with autism by facilitating group art therapy sessions.
Human Resources Assistant
Easterseals UCP
03.2018 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
Billing Specialist
Verizon
01.2016 - 02.2018
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Education
Associate of Arts -
Cape Fear Community College
Wilmington, NC01-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Timeline
AFL Provider
The Arc Of North Carolina
01.2023 - Current
Human Resources Assistant
Easterseals UCP
03.2018 - Current
Billing Specialist
Verizon
01.2016 - 02.2018
Associate of Arts -
Cape Fear Community College
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