Summary
Overview
Work History
Education
Skills
Timeline
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Kyaria Jennings

Kyaria Jennings

Glencoe,AL

Summary

Hey there, I'm Kyaria, but you can call me Key! I consider myself a dynamic and results-driven retail sales expert with a knack for managing cashiers and leading teams. I have a solid track record of boosting sales and making customers happy through top-notch communication and people skills. I'm skilled at handling cash, training and guiding staff, and implementing the best strategies to improve retail processes. I'm dedicated to creating a supportive team environment to reach our goals and provide exceptional service. Whether I'm leading or part of a team, I'm a hard worker through and through! Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.

Overview

5
5
years of professional experience

Work History

Stocking Ta

Walmart
East Gadsden, Al & Attalla, Al
09.2019 - 08.2024
  • Assist customers with product selection and inquiries, enhancing their shopping experience
  • Maintain store cleanliness and organization, ensuring compliance with health and safety standards
  • Collaborate with team members to manage inventory, restock shelves, and display products effectively
  • Processed transactions efficiently and accurately, handling cash and electronic payments
  • Developed strong customer relationships through friendly service and effective communication
  • Assisted in training new staff on register operations and customer service best practices.
  • Organized backroom areas, ensuring all items were properly stored and labeled.
  • Assisted customers with carrying large purchases out of the store.
  • Provided excellent customer service by responding courteously to inquiries.
  • Accurately completed paperwork associated with stocking activities.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Arranged product on shelves following merchandising guidelines.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Faced products on shelves and displays to meet company policies.
  • Stocked shelves, racks, and bins with new or transferred merchandise.

Cashier

Food City
Gadsden, Al
01.2024 - 04.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Retail Sales Associate

Metro by T-Mobile
Gadsden, Alabama
04.2019 - 10.2023
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Maintained accurate and up-to-date records of all inventory transactions.
  • Monitored stock levels to ensure adequate supply for customer orders.
  • Created monthly reports detailing inventory performance metrics such as turns, shrinkage, backorders.
  • Scheduled regular maintenance activities for storage equipment such as forklifts or pallet jacks.
  • Swept and mopped floors in public areas.
  • Vacuumed carpets, furniture, and upholstery.
  • Cleaned windows, door frames, and sills.
  • Emptied trash cans and replaced liners.

Retail Sales Associate

Xfinity Store by Comcast
Gadsden, AL
04.2021 - 07.2021
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Greeted customers upon entering the store and provided assistance.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Kept informed about new products arriving at the store on a regular basis.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Initiated friendly conversation with customers to determine level of assistance required.

Education

Diploma -

Gadsden City High School

Skills

  • Customer Service Excellence
  • Cash Handling and Register Operation
  • Inventory Management
  • Team Collaboration
  • Problem-Solving
  • Adaptability
  • Drawer balancing
  • POS Systems
  • Customer Assistance
  • Returns processing
  • Payment Collection
  • Customer Service
  • ID Verification
  • Cash Register Operation
  • Payment Processing
  • Cash Drawer Balancing
  • Inventory Control
  • Cash Management
  • Written and verbal communication
  • Guest inquiries
  • Liquor regulations and compliance
  • Ordering and stocking
  • Issue Resolution
  • Product Knowledge
  • Conflict Resolution
  • Scanner operations
  • Order Packaging
  • Sales expertise
  • Cleaning and sanitizing
  • Advanced Microsoft Office
  • Dependable and Responsible
  • Organizational Skills
  • Calm Under Pressure
  • Basic Math
  • Verbal Communication

Timeline

Cashier

Food City
01.2024 - 04.2024

Retail Sales Associate

Xfinity Store by Comcast
04.2021 - 07.2021

Stocking Ta

Walmart
09.2019 - 08.2024

Retail Sales Associate

Metro by T-Mobile
04.2019 - 10.2023

Diploma -

Gadsden City High School

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Kyaria Jennings