Kyarra Williams
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
9
9
years of professional experience
Work History
Team Lead
Research Medical Center
06.2023 - Current
- Trained new staff in relevant processes and procedures.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Maintained accurate records of employee attendance and task completion times.
Shift Manager
Shake Shack
10.2019 - 06.2023
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Food Service Worker
KU hospital
08.2015 - 10.2019
- Received food orders from individuals and explained offerings.
- Cleaned kitchen areas, equipment and utensils.
- Assisted in the preparation of food items according to recipes and instructions.
- Prepared beverages such as coffee, tea, soda..
Education
High School Diploma -
Raytown South, High School
05-2015
Skills
- Active listening
- Dependability
- Positive Attitude
- Communication
- Patience & Empathy
- Open-mindedness
Timeline
Team Lead
Research Medical Center
06.2023 - Current
Shift Manager
Shake Shack
10.2019 - 06.2023
Food Service Worker
KU hospital
08.2015 - 10.2019
High School Diploma -
Raytown South, High School
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