Caitlin Marquez
Vineland,NJ
Summary
Organized and dependable candidate with a positive attitude, successfully managing multiple priorities. Proven track record of success in field, with a proactive mindset and attention to detail. Seeks opportunities to improve processes and workflows for team benefit.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead
Rita's Italian Ice
3678 E Landis Ave Vineland, NJ 08360
03.2024 - Current
- Promote positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintain clean and organized workspace, ensuring positive environment for customers and coworkers.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Long Term Substitute Teacher
ESS
Vineland, NJ
01.2022 - Current
- Developed lesson plans in accordance with plans left by previous teacher
- Remained available for long-term substitution needs in various classrooms
- Provided instruction in various core subjects
- Recorded student grades and provided feedback
- Evaluated student progress and prepared tests and quizzes to determine comprehension
- Encouraged student participation and provided individual instruction as necessary
- Ensured that students were welcomed into supportive learning environment
- Responded to inquiries from students and parents in respectful manner
- Worked with principal to develop long-term learning plans
- Updated any existing lesson plans according to district guidelines.
Sales Associate
Bath And Body Works
Cumberland Mall Vineland, NJ
10.2021 - Current
- Operated a cash register to process cash, check, and credit card transactions
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Completed purchases with cash, credit and debit payment methods
- Worked flexible schedule to accommodate changing customer levels
- Adhered to all store policies, rules, and regulations
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Key Holder
Bath And Body Works
Cumberland Mall Vineland, NJ
10.2022 - 02.2023
- Provides leadership support and help run the store when managers are away
- Understands store sales plan and company sales goals and helps drive sales by increasing key performance indicators
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Bank Teller
Newfield National Bank
Vineland, NJ
04.2019 - 08.2021
- Listened to customer needs, process transactions such as deposits, withdrawals, cashier's checks, money orders
- Count and distribute money to customer, offer solutions to customer account issues
- Maintain great customer service as well as maintaining clean and efficient work station
- Adhered to bank policies and facilitated safe and protected transactions
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Associate of Arts: Liberal Arts -
Rowan College of South Jersey Cumberland Campus
Vineland, NJ05.2020
High School Diploma -
Vineland High School
Vineland, NJ06.2018
Bachelor of Science - Business Management
Wilmington University
New CastleSkills
- Teamwork
- Communication
- Ability to Multitask
- Microsoft Office
- Ability to work in a team
- Classroom management
- Clerical Support
- Customer Relations
- Active listening
- Listening skills
Certification
- Substitute Certification
Timeline
Team Lead
Rita's Italian Ice
03.2024 - Current
Key Holder
Bath And Body Works
10.2022 - 02.2023
Long Term Substitute Teacher
ESS
01.2022 - Current
Sales Associate
Bath And Body Works
10.2021 - Current
Bank Teller
Newfield National Bank
04.2019 - 08.2021
Associate of Arts: Liberal Arts -
Rowan College of South Jersey Cumberland Campus
High School Diploma -
Vineland High School
Bachelor of Science - Business Management
Wilmington University
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