Kyasia Jones
Hopewell Junction,NY
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Burlington
Brooklyn, NY
07.2024 - Current
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Promoted special offers and discounts to encourage additional purchases.
- Offered suggestions for additional items that may be of interest to customers.
- Handled customer complaints in a professional manner.
Server /Cook Shift Leader
Cava Grill
Brooklyn, NY
06.2019 - 08.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Education
High School Diploma -
Urban Assembly School
Brooklyn, NY06-2022
Skills
- Customer Service
- Money Handling
- Time Management
- Store Opening and Closing
- Positive and professional
- Store maintenance
- Teamwork and Collaboration
- Stocking and Receiving
- Teamwork
- Returns and exchanges
- Retail Sales
- Customer Engagement
- Customer Needs Assessment
Timeline
Retail Sales Associate
Burlington
07.2024 - Current
Server /Cook Shift Leader
Cava Grill
06.2019 - 08.2022
High School Diploma -
Urban Assembly School
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