KYAUNNA EVERETT
Detroit,MI
Overview
9
9
years of professional experience
Work History
Mail Carrier
United States Post Office
01.2021 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Office Administrator
Madani Pediatrics
03.2020 - 12.2020
- Front desk receptionist, Hedis, Insurance verification, Mcir, Drop claims on Athena system
- Maintained electronic and paper filing systems for easy retrieval of information.
Mail Carrier
United States Postal Service
06.2018 - 03.2020
- Delivered mail door to door, Sort mail to be deliver, care packages for multiple companies that work with post office
Security Officer
Securitas Security Services USA
01.2018 - 02.2019
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
Traffic Control Specialist
Traffic Management Inc
12.2017 - 01.2018
- Set up and maintain different jobs sites for DTE can do repairs to different areas in Michigan Traffic control Traffic Management Inc
Security guard
Eagle security
12.2016 - 12.2017
- mobile security in different car lots Securitas Madison Heights, Security Michigan
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Cashier/ shocker
Walmart
09.2016 - 11.2016
- Customer service February 2016 to September 2016 shocked toys and different hair care products
Cashier
Walgreens
07.2015 - 02.2016
- Greater, customer service, cashier
White Castle
August 2010
Education
Accounting -
Macomb Community College
Warren, MI12.2012
High school or equivalent in High School -
Clintondale High School
Clinton Township, MI06.2011
Skills
- Load & Unload
- Delivery Driver Experience
- Driving
- Door-to-Door Experience
- Automotive Repair
- Medical Records
- HEDIS
- Insurance Verification
- Athenahealth
- Medical Scheduling
- Bookkeeping
- Class C CDL
Assessments
- Security Guard Skills, Highly Proficient, 01/01/20, Assessing risks, enforcing security standards, and handling complaints.
- Data Entry: Accuracy, Proficient, 02/01/20, Entering data quickly and accurately.
- Work Style: Conscientiousness, Highly Proficient, 12/01/19, Tendency to be well-organized, rule-abiding, and hard-working.
- Workplace Safety, Highly Proficient, 12/01/19, Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries.
- Work Style: Reliability, Completed, 01/01/20, Tendency to be dependable and come to work.
- Call Center Customer Service, Proficient, 09/01/20, Applying customer service skills in a call center setting.
- Verbal Communication, Proficient, 09/01/20, Speaking clearly, correctly, and concisely.
- Cashier Skills, Expert, 09/01/20, Counting cash, processing transactions, following written procedures, and attending to details.
Workauthorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Mail Carrier
United States Post Office
01.2021 - Current
Office Administrator
Madani Pediatrics
03.2020 - 12.2020
Mail Carrier
United States Postal Service
06.2018 - 03.2020
Security Officer
Securitas Security Services USA
01.2018 - 02.2019
Traffic Control Specialist
Traffic Management Inc
12.2017 - 01.2018
Security guard
Eagle security
12.2016 - 12.2017
Cashier/ shocker
Walmart
09.2016 - 11.2016
Cashier
Walgreens
07.2015 - 02.2016
White Castle
August 2010
Accounting -
Macomb Community College
High school or equivalent in High School -
Clintondale High School
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