Compassionate and dedicated professional with extensive experience in patient care at Larned Correctional Mental Health Facility. Skilled in vital signs monitoring and time management, I excelled in enhancing patient satisfaction and promoting independence. My empathetic approach and commitment to quality care fostered a positive healing environment for all patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mhdd/Cna
Larned Correctional Mental Health Facility
02.2023 - 06.2025
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Customer Relations Collections
Curo Speedy Cash
02.2020 - 08.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Shift Leader Manager
Little Caesars
10.2017 - 12.2019
Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
Trained and mentored new employees to maximize team performance.
Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Supervised employees and oversaw quality compliance with company standards for food and services.
Exercised composure under pressure and in escalated customer service scenarios.
Cooperated with coworkers to improve customer experience and manage storefront.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Optimized labor costs by analyzing historical trends and adjusting staffing levels according to anticipated business volumes.
Cashier
KFC Restaurant
02.2016 - 08.2017
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma - Music Performance
Wichita Heights High School
5301 N Hillside St,Wichita,Ks 67219
05.2018
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Bathing assistance
Certification
I Currently Have Cna Certifications in these states: