Ky Duyen Vu
Customer Service
Stockbridge,GA
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. High experience in dealing with rush hours and working in a fast paced environment.
Overview
3
3
years of professional experience
1
1
Language
Work History
Front of House Staff Member
Chic-Fil-A
12.2022 - Current
- Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
- High experience in handling cash
- Experience in making set-ups and assigning closing shift tasks
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Safeguarded the establishment''s reputation by strictly adhering to local health regulations and food safety guidelines during daily tasks.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Disinfected frequently touched between guests to minimize infection risks.
Cleaner
Marist School
06.2021 - 07.2021
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Removed trash, debris and other waste materials from premises.
- Dealt with paint and covering up damage on walls
- Kept the campus clean and a healthy and efficient environment
Education
Marist School
Atlanta, GA05.2025
Skills
- Cleanliness
- Food presentation
- Greeting guests
- Order Taking
- Professional Appearance
- Handling Complaints
- Guest Relations
- Team Collaboration
- Training and mentoring
Timeline
Front of House Staff Member
Chic-Fil-A
12.2022 - Current
Cleaner
Marist School
06.2021 - 07.2021
Marist School
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