Kye Clevenger
Riverton,UT
Summary
Developed technical support skills in high-paced, customer-focused environment. Proficient in troubleshooting complex issues and providing effective solutions. Seeking to leverage transferrable skills in new field to drive success and innovation.
Overview
5
5
years of professional experience
Work History
Customer Success Representative
REMI
05.2025 - 09.2025
- Served as an escalation point for complex or high-priority customer issues, providing swift resolutions that exceeded expectations.
- Enhanced customer satisfaction by proactively addressing and resolving concerns in a timely manner.
- Collaborated with cross-functional teams to ensure seamless customer experiences across all touchpoints.
- Worked closely with sales teams to ensure smooth handoffs of newly acquired clients, paving the way for long-term account stability.
Coding Instructor
Code Ninjas
01.2025 - 05.2025
- Teach kids core programming concepts, including loops, conditionals, and functions, through hands-on coding projects using JavaScript and Python.
- Guide students in problem-solving and debugging while fostering a fun, supportive learning environment that encourages critical thinking and creativity.
- Instruct students on game development and coding fundamentals, adapting lessons to different learning styles.
Assistant Manager
McDonald's
05.2020 - 01.2025
- Led a team to improve productivity by providing targeted training and consistent supervision, ensuring adherence to operational standards and company policies.
- Implemented process improvements that increased operational efficiency, demonstrating a strong focus on continuous improvement in agile work environments.
- Promoted team collaboration and communication by fostering a culture of open dialogue and mutual support, enhancing overall team performance and leadership effectiveness.
Education
Certificate of Technical Studies - Software Development
Mountainland Technical College
Lehi, UT10-2024
Certificate of Technical Studies - Software Development
Coding Dojo
Remote08-2023
Skills
- Time management
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Verbal and written communication
- Customer relations
- Call center experience
- Conflict resolution
- Appointment scheduling
- Follow-up skills
- Project management
Timeline
Customer Success Representative
REMI
05.2025 - 09.2025
Coding Instructor
Code Ninjas
01.2025 - 05.2025
Assistant Manager
McDonald's
05.2020 - 01.2025
Certificate of Technical Studies - Software Development
Mountainland Technical College
Certificate of Technical Studies - Software Development
Coding Dojo
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