Guided clients in development of skills and cognitive behavioral therapy techniques.
Adapted interventions as needed based on ongoing assessment of client progress throughout the course of treatment.
Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
Implemented variety of evidence-based counseling methods to achieve therapy goals.
Utilized motivational interviewing techniques to help clients recognize personal barriers to change and identify actionable steps towards improvement.
Worked closely with families to educate them on mental health issues, facilitate open dialogue, and foster a supportive home environment for client recovery.
Clinical Case Manager/ Community Support Specialist
BHCare-Shoreline Clinic
04.2023 - 09.2024
Support the IOP, Crisis, ACT, and outpatient staff in client outreach to increase adherence and retention
Assist clients with connecting to medical and/or psychiatric appointments as needed
Link clients to community resources including clothing banks, soup kitchens, diaper banks transportation resources
Provide education, support and consultation to family members, significant others and community members to meet rehabilitation goals
Provide individual and/or group sessions while meeting caseload and productivity requirements
Conduct a functional assessment upon admission updated quarterly (WCMHN) or every six months (i.e
LIST)
Develop a person-centered recovery plan with stage-wise treatment goals and objectives that are measurable and attainable and ensure it is reviewed at least every 3 months
Observe record and evaluate consumer’s progress towards goals
HOPWA And Ryan White Case Manager
LEEWAY INC.
01.2023 - 03.2024
Initial comprehensive assessment of the client’s needs and personal support systems
Development of a comprehensive, individualized service plan
Coordination of the services required to implement the plan
Client monitoring to assess the efficacy of the plan
Milieu Counselor
Yale Psychiatric Hospital
06.2022 - 01.2023
Assists the nursing staff in maintaining a therapeutic milieu/environment to ensure the care and treatment of patients
Acts as a cofacilitator in select unit based therapeutic groups as identified by Nurse Manager
Under the direction of the Registered Nurse, provides individualized patient care to ensure the safety and dignity of the patient
Successfully adapting equipment to patients in a safe and secure manner
Ability to navigate through hospitals and communicate effectively with EEG Technician on electronic devices
Deliver companionate, holistic care, while supporting the rights and dignity of all patients
TMS Technician
Greenbrook NeuroHealth Center
04.2021 - 06.2022
Delivering TMS Therapy to patients efficiently operating machines
Providing a safe and therapeutic environment for daily treatment sessions
Office administrative tasks such as managing leads, reporting statistical activity to center manager, scheduling appointments, collecting copays, and handling all medical records in compliance with HIPAA
Wellness Support Staff
Continuum Of Care
09.2020 - 03.2022
Assists the individuals served in identifying their personal goals, in setting objectives for each goal, and determining interventions to be used based on the consumer’s life goals
Assists members with voicing their strengths, interests and goals throughout their services including goal plans, crisis plans and other methods of expressing individual preferences
Assists members served in all needs including Activities of Daily Living (ADLs)
Participates in verbal de-escalation and physical interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all
Senior Aide
Opportunities House INC.
05.2019 - 07.2020
Act as a supervisor to four staff members
Monitoring performance and providing feedback
Monitoring the implementation of programs and documentation processes
Ensuring implementation of the individual service plans
Residential Counselor
The Kennedy Center, Trumbull, Connecticut
01.2018 - 03.2019
Monitor and record clients' progress to ensure that goals and objectives are met
Prepare and maintain records and case files, including documentation such as clients' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals
Community Support Specialist / Residential counselor
Star Inc, Norwalk, Connecticut
01.2017 - 12.2017
Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education
Education
MA - Social Work
FORDHAM UNIVERSITY
BRONX, NY
05.2024
B.A - Psychology
ALBERTUS MAGNUS COLLEGE
NEW HAVEN, CT
05.2021
Associates Degree - Humanities: Social Science/Behavioral Concentration
Housatonic Community College
Bridgeport, cT
05.2018
High School Diploma -
Bassick High School
Bridgeport, Connecticut
06.2013
Skills
Multicultural competence
Motivational interviewing
Intervention planning
Psychoeducation
Training
DLA-20 Certified
SBAR Certified
Managing Hoarding Disorder and Hoarding Behavior in People with SMI-3CEC (American Psychiatric Association-2023)
Sexual Health and Contraceptive Counseling Training for Providers Implementing-4 CEC (The Connecticut Women’s Consortium-2023)
Mental Health First Aid USA (National Council for Mental Wellbeing-Current)
Basic Life Support (Griffin Hospital Current)
Internship
Leeway Inc., New Haven, CT, HOPWA And Ryan White Case Manager, 01/01/23, 03/01/24
Certification
CPR/AED Certification
Evidence Based Therapy, CT Workforce Collaboration on Mental Health
Timeline
Multisystemic Therapist
The village of families and children
09.2024 - Current
Clinical Case Manager/ Community Support Specialist
BHCare-Shoreline Clinic
04.2023 - 09.2024
HOPWA And Ryan White Case Manager
LEEWAY INC.
01.2023 - 03.2024
Milieu Counselor
Yale Psychiatric Hospital
06.2022 - 01.2023
TMS Technician
Greenbrook NeuroHealth Center
04.2021 - 06.2022
Wellness Support Staff
Continuum Of Care
09.2020 - 03.2022
Senior Aide
Opportunities House INC.
05.2019 - 07.2020
Residential Counselor
The Kennedy Center, Trumbull, Connecticut
01.2018 - 03.2019
Community Support Specialist / Residential counselor
Star Inc, Norwalk, Connecticut
01.2017 - 12.2017
B.A - Psychology
ALBERTUS MAGNUS COLLEGE
Associates Degree - Humanities: Social Science/Behavioral Concentration
Housatonic Community College
High School Diploma -
Bassick High School
CPR/AED Certification
Evidence Based Therapy, CT Workforce Collaboration on Mental Health
Global Sales Enablement Training Coordinator and Administrative Assistant at Quest SoftwareGlobal Sales Enablement Training Coordinator and Administrative Assistant at Quest Software