Kyia Burks-Lankford
Blaine,MN
Summary
Highly motivated and dedicated job seeker with exceptional organizational skills, seeking an entry-level position in human resources/payroll. Committed to contributing to the success of the team and achieving company goals. Known for being hardworking and passionate, eager to utilize skills and knowledge to make a positive impact in the organization.
Overview
6
6
years of professional experience
Work History
CEO
5 Star Mobile Labs
01.2023 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Managed financial, operational and human resources to optimize business performance.
PAYROLL SPECIALIST
St. Croix Hospice.
10.2022 - 02.2023
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Managed payroll data entry and processing for 500+employees to comply with predetermined company guidelines.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
BUSINESS ASSISTANT
Metro Dentalcare.
04.2019 - 10.2022
- Provided exceptional support during periods of high work volume or staffing shortages to maintain a seamless flow of operations.
- Facilitated strong working relationships among staff members by fostering open lines of communication across departments.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Engaged with customers to build business relationships.
- Ensured compliance with industry regulations by staying up-to-date on relevant changes in laws or policies affecting business operations.
- Optimized workflow management through effective prioritization of tasks, delegation of responsibilities, and follow-up on progress.
- Supported departmental goals through diligent research, data analysis, and preparation of comprehensive reports.
- Enhanced team productivity by managing schedules, coordinating meetings, and overseeing travel arrangements.
CLINICAL CARE COORDINATOR
Apple Tree Dental.
09.2018 - 04.2019
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experiences and direct care.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
Education
MASTER OF BUSINESS ADMINISTRATION - Accouting And Finance
Herzing University.
10.2024
BACHELOR OF SCIENCE IN HUMAN RESOURCES -
Herzing University.
09.2022
Skills
- Meeting deadlines
- Payroll administration experience
- Payroll Processing
- Spreadsheet Creation
- Interpersonal and written communication
- Exceptional Microsoft Excel skills
- Processing garnishments
- Collaborative team member
- Telephone and email etiquette
- Exceptionally organized
Timeline
CEO
5 Star Mobile Labs
01.2023 - Current
PAYROLL SPECIALIST
St. Croix Hospice.
10.2022 - 02.2023
BUSINESS ASSISTANT
Metro Dentalcare.
04.2019 - 10.2022
CLINICAL CARE COORDINATOR
Apple Tree Dental.
09.2018 - 04.2019
MASTER OF BUSINESS ADMINISTRATION - Accouting And Finance
Herzing University.
BACHELOR OF SCIENCE IN HUMAN RESOURCES -
Herzing University.
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