My hobbies are dancing and reading, when I am not working or in school I am either reading or practicing dance I do a couple different styles of partner dance such as country swing and West Coast swing but I have also tried Two Step and Waltz I plan to start competing in Country and West Coast Swing sometime this year
Kyia Laufenberg
Sanford,FL
Summary
Skilled in multitasking and team collaboration, adept at managing high-pressure situations and improving restaurant efficiency. Demonstrates a strong ability to adapt to change, contributing significantly to team success through exceptional communication and cooperation. Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
2
2
years of professional experience
Work History
Host/Cashier
Country Cookin Diner
02.2024 - 03.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Pre-bussed and bussed tables in order to turn tables quicker.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Host
Crackerbarrel
08.2023 - 03.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Astronaut High School
Titusville, FL05-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
Interests
Timeline
Host/Cashier
Country Cookin Diner
02.2024 - 03.2025
Host
Crackerbarrel
08.2023 - 03.2024
High School Diploma -
Astronaut High School
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