Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Kyla Almanzar

Reading,PA

Summary

Detail-oriented and customer-focused professional with a diverse background in the retail and service industries. Experienced in sales, customer service, and team collaboration. Seeking an opportunity to apply these skills in a dynamic work environment. Proven track record of delivering exceptional customer experiences and a strong ability to work effectively within a team. Confident in ability to contribute to the success of any organization.

Overview

2
2
years of professional experience

Work History

Cashier/Customer Service

Dollar Tree
03.2023 - 10.2023
  • Provided exceptional customer service, assisting shoppers with product inquiries and purchases
  • Maintained a clean and organized store environment to enhance customer experience
  • Restocked merchandise and ensured shelves were properly displayed to drive sales.

Pharmacist Assistant

Kings Pharmacy
08.2022 - 02.2023
  • Assisted pharmacists in dispensing medications and preparing prescriptions
  • Managed inventory and stocked shelves with pharmaceutical products
  • Provided administrative support, including answering phones and processing orders.
  • Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.

Lottery receptionist

Kings Pharmacy
08.2022 - 02.2023
  • Sold lottery tickets and assisted customers with lottery-related inquiries
  • Managed cash transactions and ensured accurate records-keeping
  • Maintained a friendly and welcoming atmosphere to enhance customer satisfaction.

Customer Service Representative

Total Wireless
03.2022 - 06.2022
  • Assisted customers with inquiries, account management, and technical support regarding Total
  • Provided comprehensive product knowledge and troubleshooting assistance to ensure customer satisfaction
  • Handled billing inquiries, processed payments, and resoled billing disputes efficiently
  • Collaborated with team members to maintain a positive work environment and achieve team goals.

Crew Member

Dunkin Donuts, Office of Franchisee of Dunkin' Donuts & Baskin Robbins
12.2021 - 02.2022
  • Provided friendly and efficient service to customers, taking orders and preparing food beverages
  • Maintained cleanliness and sanitation standards in the restaurant area and kitchen
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Worked front counter, drive-thru and other areas.

Education

High school diploma -

Reading Senior high school
Reading, PA
06.2022

Skills

  • Sanitation
  • Food Service
  • Communication skills
  • Retail sales
  • Cash register
  • Food safety
  • Assistant manager experience
  • Technical support
  • Organizational skills
  • Bilingual

Personal Information

  • Authorized To Work: US for any employer

Languages

Spanish
Limited Working

Timeline

Cashier/Customer Service

Dollar Tree
03.2023 - 10.2023

Pharmacist Assistant

Kings Pharmacy
08.2022 - 02.2023

Lottery receptionist

Kings Pharmacy
08.2022 - 02.2023

Customer Service Representative

Total Wireless
03.2022 - 06.2022

Crew Member

Dunkin Donuts, Office of Franchisee of Dunkin' Donuts & Baskin Robbins
12.2021 - 02.2022

High school diploma -

Reading Senior high school

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Kyla Almanzar