Kyla Austin
Oak Harbor,WA
Summary
Administrative support professional with experience in front desk operations, records management, customer service, scheduling, and confidential information handling. Skilled in data entry accuracy, office coordination, and multitasking in fast-paced environments. Currently pursuing a Business Administration degree with a focus on human resources, administrative operations, and organizational support within public sector environments.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Fresh Cut Produce Clerk
Safeway
Oak Harbor, WA
08.2025 - Current
- Assisted approximately 40-80+ customers per shift in a high-volume retail environment, providing efficient service and resolving inquiries
- Maintained accurate inventory rotation, stocking, and product organization to support operational efficiency and store standards
- Collaborated with team members to manage workflow during peak hours and ensure timely task completion
- Demonstrated consistent reliability, punctual attendance, and ability to work in fast-paced, structured environments
- Assisted customers with product inquiries and purchases to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and quickly.
Administrative Support / Front Desk Assistant
Skagit Valley College Counseling & Advising Office
Mount Vernon, WA
- Managed front desk operations supporting 30-100+ daily interactions, including check-ins, inquiries, and service routing
- Scheduled appointments and coordinated calendars to support efficient office workflow and student services
- Performed data entry and maintained confidential records with high accuracy and attention to detail
- Provided administrative support including filing, document preparation, correspondence, and office organization
- Greeted and assisted students with inquiries regarding counseling services and academic advising.
- Managed appointment scheduling for counselors, optimizing office workflow and student access.
Lead Childcare Worker
Organization Name
- Supervised daily activities for children in structured environments, ensuring safety, engagement, and consistency
- Coordinated schedules, activities, and transitions to maintain organization and structured routines
- Communicated effectively with parents and staff regarding progress, behavior, and updates
- Demonstrated leadership, responsibility, and problem-solving in a high-responsibility care environment
- Supervised children during playtime, ensuring safety and engagement.
- Assisted in planning and implementing age-appropriate activities and educational programs.
Caregiver
Caregiver Family Resource Home Care
01.2024 - 12.2024
- Provided daily personal care and support for clients while maintaining confidentiality and adherence to care protocols
- Documented client activities and updates with accuracy to support communication between care teams and families
- Managed multiple responsibilities per shift, including scheduling, task prioritization, and client needs assessment
- Developed strong communication, organization, and time management skills in sensitive care environments
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Provided companionship and emotional support to enhance client well-being and social interaction.
Education
Associate of General Studies -
Skagit Valley College
03-2025
BBA -
University of Washington
Seattle, WA04-2028
Skills
- Administrative Support
- Office Coordination
- Front Desk Operations
- Customer Service
- Records Management
- Data Entry Accuracy
- Scheduling & Calendar Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Confidential Information Handling
- HR Support Exposure
- Communication (Written & Verbal)
- Organization
- Time Management
- Multitasking
Certification
- Valid Driver’s License
- Excel Certification
- Strong commitment to administrative excellence, confidentiality, and professional growth in HR and office operations
Timeline
Fresh Cut Produce Clerk
Safeway
08.2025 - Current
Caregiver
Caregiver Family Resource Home Care
01.2024 - 12.2024
Administrative Support / Front Desk Assistant
Skagit Valley College Counseling & Advising Office
Lead Childcare Worker
Organization Name
Associate of General Studies -
Skagit Valley College
BBA -
University of Washington