Kennasszah Copeland
Suffolk,VA
Summary
With a proven track record at Amazon, I excel in material handling, stocking, and receiving. Skilled in inventory management, quality control, and safe packaging techniques, ensuring products are securely and effectively prepared for shipping. Excel in fast-paced environments through strong organizational, time management, and teamwork skills, contributing to smooth operational flow and customer satisfaction. Compassionate Personal Care Assistant with experience in providing assistance in daily living and personal care services in patients' homes per care plan. Familiarity with monitoring patient condition by observing physical and mental conditions, intake and output, exercise. Strengths include strong interpersonal skills to build rapport with patients, families, and staff; ability to maintain confidentiality of sensitive information; adaptability to handle diverse patient needs and crises. Previous work has positively impacted patient lives through consistent provision of empathetic yet efficient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Bon Secours Neurology
01.2024 - 02.2025
- Ordered laboratory tests and interpreted results in collaboration with healthcare team members.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
Packer
Amazon
08.2020 - 10.2024
- Ensured that all safety regulations were followed at all times during loading and unloading operations.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Utilized hand tools and equipment for efficient packing and sealing of goods.
- Verified labels for appropriate order numbers and item specifications.
- Packed products in accordance with specified instructions.
- Tracked packages using computer software to ensure accurate delivery information.
PCA
Always There Home Healthcare
07.2016 - 02.2020
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Turned and repositioned bedridden patients to prevent bedsores.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Education
Certified Clinical Medical Assistant -
Tidewater Community College
01-2024
High School Diploma -
Penn Foster
11-2020
Skills
- Material handling
- Quality inspection
- Quality control
- Equipment inspection
- Shipping and receiving
- Rehabilitation support
- Emotional support
- Cultural sensitivity
- Personal hygiene assistance
- Compassionate care
- Daily living assistance
- HIPAA compliance
- Client advocacy
- Medication administration
- Mobility support
Certification
- Certified Clinical Medical Assistant
- BLS
Education and Training
other,other
Timeline
Certified Clinical Medical Assistant
Bon Secours Neurology
01.2024 - 02.2025
Packer
Amazon
08.2020 - 10.2024
PCA
Always There Home Healthcare
07.2016 - 02.2020
High School Diploma -
Penn Foster
Certified Clinical Medical Assistant -
Tidewater Community College
Similar Profiles
JASMINE MOSLEY, MHA, PMPJASMINE MOSLEY, MHA, PMP
Senior Project Manager (Strategic Integration & Operations) at Bon Secours Mercy HealthSenior Project Manager (Strategic Integration & Operations) at Bon Secours Mercy Health
Natasha MitchellNatasha Mitchell
Unit Secretary/Monitor Tech at Bon Secours Mercy HealthUnit Secretary/Monitor Tech at Bon Secours Mercy Health
HAILEY GILESHAILEY GILES
Registered Nurse, LDRP at Bon Secours Mercy HealthRegistered Nurse, LDRP at Bon Secours Mercy Health
Tiffany GreggTiffany Gregg
Licensed Realtor at Keller WilliamsLicensed Realtor at Keller Williams
Devon KingDevon King
Security Officer at Southeastern Virginia Training CenterSecurity Officer at Southeastern Virginia Training Center